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Gurnee Volkswagen
Gurnee, IL
1,188 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,188 reviews
March 25, 2021
This dealership took our cc info as a deposit on a used car. My husband sold two classic cars to pay for the new cars. The same day the manager TEXTED my husband that he sold the car to someone else becaus car. My husband sold two classic cars to pay for the new cars. The same day the manager TEXTED my husband that he sold the car to someone else because he had the "opportunity to make more money" so he took it. What? Unethical and ridiculous. I would never recommend this dealership to anyone. More
by Cynthia P.
Employees Worked With
Suha Oner
March 24, 2021
Bought a F250 Platinum from these guys and from start to finish they handled everything quickly and did everything they said they were going to do. A refreshing car buying experience for sure. I would recom finish they handled everything quickly and did everything they said they were going to do. A refreshing car buying experience for sure. I would recommend buying your next car here!! More
by MMREEDY
Verified CustomerEmployees Worked With
Gus, Suha Oner, Jasin Beshiri, Jason Whitley
March 23, 2021
Great service. Thanks to Anna, Javier, & Michael I got approved. They were so polite and helpful. I would recommend anyone to them. Thank you guys. approved. They were so polite and helpful. I would recommend anyone to them. Thank you guys. More
by The 1
Employees Worked With
Anna Miller
March 22, 2021
Anna Miller and Jason Miller were extremely helpful. The process was quick and easy as can be. I appreciate that there were no hidden costs or fees and they stuck to price agreed upon. Thank you Anna for yo process was quick and easy as can be. I appreciate that there were no hidden costs or fees and they stuck to price agreed upon. Thank you Anna for your kind service! More
by Angela
Employees Worked With
Jason Whitley, Anna Miller
March 22, 2021
Everyone was extremely kind and helpful throughout this process! Anna was awesome, even being so new at this. Suha and Jason were also so great. We had a few hiccups along the way, but in the end everythin process! Anna was awesome, even being so new at this. Suha and Jason were also so great. We had a few hiccups along the way, but in the end everything worked out!! We love our new Volkswagen Tiguan! We will be back for our next car! More
by Msweinstein
Employees Worked With
Anna Miller
March 21, 2021
Mr. Ron Monaco did an excellent job of taking care of us at Gurnee VW. He was the main reason we decided to buy our VW from you. He stills maintains great contact with us to give updates on when they plan o at Gurnee VW. He was the main reason we decided to buy our VW from you. He stills maintains great contact with us to give updates on when they plan on getting our car in for appointments. Highly recommend him to any customer. More
by blakeclenney56_
Employees Worked With
March 19, 2021
The best car buying experience I’ve ever had! The staff was very friendly and I felt no pressure or obligation to buy. We were able to come to a great price quickly and I wouldn’t recommend any other VW de was very friendly and I felt no pressure or obligation to buy. We were able to come to a great price quickly and I wouldn’t recommend any other VW dealer! More
by Lincbuchanan
Employees Worked With
Patricia , Suha Oner, Jovonn Griffin
March 17, 2021
The first Volkswagen dealership contacted would not deal with my warranty company UR dealership did and 4 the same price to me that ur prior manager quoted I had to get a loan to pay it but GREAT JOB ! with my warranty company UR dealership did and 4 the same price to me that ur prior manager quoted I had to get a loan to pay it but GREAT JOB ! More
by MCROGAN771@email.com
Employees Worked With
Jose R., Jason Whitley
March 16, 2021
Other than waiting on parts to arrive, the actual warranty work on my HVAC system was quick, painless, and efficient. I would highly recommend coming to Gurnee VW for maintenance. warranty work on my HVAC system was quick, painless, and efficient. I would highly recommend coming to Gurnee VW for maintenance. More
by Hemiwes
Employees Worked With
Jose R.
March 16, 2021
My experience at VW was quick and easy! Everyone was friendly and didn’t push anything I didn’t want on me. I left getting the car I wanted with no issues. Car still runs great til this day. friendly and didn’t push anything I didn’t want on me. I left getting the car I wanted with no issues. Car still runs great til this day. More
by LINSKYK
Employees Worked With
Sandi Negrau, Jasin Beshiri
