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Gurnee Volkswagen
Gurnee, IL
1,188 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,188 reviews
April 09, 2021
Great experience, very helpful staff, made for a very smooth process. Would definitely recommend this dealer to other people. They had a better selection of jettas than other dealers i went to smooth process. Would definitely recommend this dealer to other people. They had a better selection of jettas than other dealers i went to More
by BLACKPOWDER1995
Verified CustomerEmployees Worked With
Other Employees :
Sandi Negrau, Jasin Beshiri, Jason Whitley, Jovonn Griffin, Daisy Ramirez, Kevin Ngorn, Anna Miller
April 08, 2021
I just purchased a wonderful used car in this dealership and I had an amazing experience. We were well taken care off and offered best warranty for my car to make sure it met the best demand for my car. Tha and I had an amazing experience. We were well taken care off and offered best warranty for my car to make sure it met the best demand for my car. Thanks for this wonderful GTR added to my collection. More
by Ajae_R35
Employees Worked With
Suha Oner, Jason Whitley, Kevin Ngorn
April 03, 2021
Excellent customer services! Especially Volkswagen service department. Robert the service advisor is very attentive. Aaron the mechanic has been caring for my vehicle many years. Aaron is excellent me service department. Robert the service advisor is very attentive. Aaron the mechanic has been caring for my vehicle many years. Aaron is excellent mechanic and very knowledgeable. More
by VWservice
Employees Worked With
Robert (service advisor)! Aaron(VW Mech.) they’re both very attentive and considerate
April 02, 2021
If you live in Gurnee area this is dealer you One two Buy your VW . Ask for Sandi !he provide the very good experience, but overall everybody was friendly! your VW . Ask for Sandi !he provide the very good experience, but overall everybody was friendly! More
by COSINC
Employees Worked With
Sandi Negrau, Jason Whitley
April 01, 2021
Great place to buy a car! Daisy was awesome! Everyone there was friendly and knowledgeable. Very comfortable atmosphere. I never felt pressured into buying. Would highly recommend Gurnee Volkswagen! there was friendly and knowledgeable. Very comfortable atmosphere. I never felt pressured into buying. Would highly recommend Gurnee Volkswagen! More
by DEEBOWERS
Employees Worked With
Suha Oner, Daisy Ramirez
March 31, 2021
Very nice and professional. Helped us get what my husband wanted! Great selection. Reasonably priced. Definitely recommend when shopping for a new car! Thank you! wanted! Great selection. Reasonably priced. Definitely recommend when shopping for a new car! Thank you! More
by RACHEL Schnitzel
Employees Worked With
Patricia, Suha Oner
March 27, 2021
Great staff very happy with the service we received. Would highly recommend this dealership. Anna was a great help and a true joy to work with. Would highly recommend this dealership. Anna was a great help and a true joy to work with. More
by dtrojniar
Employees Worked With
Anna Miller
March 27, 2021
My service was awful... I go to pick up my car air filter cover open and cabin filter was hanging loose and cover was on the floor board...I will never return here for service nor will I recommend my friends cover open and cabin filter was hanging loose and cover was on the floor board...I will never return here for service nor will I recommend my friends in More
by ltchunter
Employees Worked With
Scott person not listed on app
March 26, 2021
They advertised the car I was interested in,At a very They advertised the car I was interested in, At a very competitive price. When I called and talked to Suha, we were able to agree on the terms. Whe They advertised the car I was interested in, At a very competitive price. When I called and talked to Suha, we were able to agree on the terms. When I drove in from Cleveland the next day, the agreed upon price hadn’t changed. Everyone at the dealership was great. More
by DORIGORMAN
Employees Worked With
Kevin Ngorn
