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Gurnee Volkswagen
Gurnee, IL
1,188 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,188 reviews
Verified Customer
October 17, 2022
I was able to use the wifi while I waited and drink coffee. Very friendly staff and thorough diagnosis of my 2010 Passat Komfort wagon. coffee. Very friendly staff and thorough diagnosis of my 2010 Passat Komfort wagon. More
by Surge434
October 16, 2022
I keep getting a low tire pressure alert. It’s now been 3 times - I brought the car in twice already It’s now been 3 times - I brought the car in twice already More
by BEF1949
Employees Worked With
October 16, 2022
Ron worked with us beyond closing time to get us our dream truck! We did not feel pressured in any way and got a great deal! dream truck! We did not feel pressured in any way and got a great deal! More
by Gwen23
October 14, 2022
Was a nice dealership made magic happen from nothing but I will say a lot of things should have been told up front. I will say a lot of things should have been told up front. More
by THOMASJACKSON17
October 14, 2022
Ron was awesome , we were in and out fast. Great deal in the car I wanted. Great deal in the car I wanted. More
by Joel
Employees Worked With
October 13, 2022
Sandi did an outstanding job. I could not be happier with his and his team’s attention to detail, communication, and overall service. I could not be happier with his and his team’s attention to detail, communication, and overall service. More
by ZAIRE
Employees Worked With
October 12, 2022
Rohrman auto is one of the nicest auto dealerships I have ever been to. Even in the middle of tons of construction. Ron, and Rich were able to make me feel cared for and important. It may not be a BMW dealer ever been to. Even in the middle of tons of construction. Ron, and Rich were able to make me feel cared for and important. It may not be a BMW dealership, but that doesn’t matter. The level of care I was given was definitely luxury. Do these guys ever sleep? Round the clock they are available for any questions I might have. Ron is a great gentleman and I consider myself lucky to have worked with him. More
by Luciano Leon
Employees Worked With
October 11, 2022
First time taking my car to this location. Very efficient and friendly staff! Should offer a free service for being a first time customer. Very efficient and friendly staff! Should offer a free service for being a first time customer. More
by Martinezelda08
