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Gurnee Hyundai

Gurnee, IL

4.8
1,438 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,438 Reviews of Gurnee Hyundai

March 15, 2022

We have been going to Gurnee Hyundai for 8 years and our most recent service was the friendliest we’ve ever experienced there - that is very much appreciated. The actual service (oil change and tire rotatio More

by Judyl48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo
Mar 16, 2022 -

Gurnee Hyundai responded

Thank you! We appreciate your business, Judy, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Gurnee Hyundai.

March 14, 2022

Unlike other dealerships Gurnee Hyundai took good care of us! Great customer service and got me an amazing deal! More

by Amandaaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia, John Kokkalis, Leonides Garcia
Mar 14, 2022 -

Gurnee Hyundai responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving Gurnee Hyundai! We hope to be of service to you again!

March 11, 2022

Excellent service department. Car was finished in reasonable time and was sparkling when picked up. More

by jhsailer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department - Gerardo
Mar 11, 2022 -

Gurnee Hyundai responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Gurnee Hyundai.

March 11, 2022

I really don’t like the single lane pull in entrance. I had a 10:00 appt and waiting in a single line behind other people who did not have appt. I was there for a 7500 filter change. Others there for maj More

by tburke1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 11, 2022 -

Gurnee Hyundai responded

Hello, Thank you for taking the time to share your review. I would appreciate the chance to speak with you regarding your recent service appointment. When you have a moment, please feel free to reach out to me directly. I look forward to connecting with you. Best, John Kokkalis General Manager (847) 249-1300

March 11, 2022

Alex really helped me getting the perfect car for my daughter. Their were some hoops to jump through and he was really responsive. Called when he said he’d call. Even on his day off. More

by steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Myers
Mar 11, 2022 -

Gurnee Hyundai responded

Thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your daughter's new vehicle, and should you ever have any questions, please don't hesitate to ask.

March 10, 2022

Wonderful experience with Alex and Danny! Very personable, understanding, and informative. My husband and I are so happy we made the trip out here! Alex kept our budget in mind and worked sup More

by Jasminsholmes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 10, 2022 -

Gurnee Hyundai responded

We thank you for sharing your great review for us here at Gurnee Hyundai. We strive to provide our customers with the best service possible. We value your business and happy to learn that you love your new vehicle.

March 10, 2022

They were all friendly and made sure you were good. Everything went nice and smooth. More

by Mikey192100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javian Perry
Mar 10, 2022 -

Gurnee Hyundai responded

Hello, thank you for sharing your positive feedback about our team here at Gurnee Hyundai. We are pleased to learn our team was friendly during your visit. We look forward to serving you again in the future!

March 09, 2022

While other dealers were significantly marking up their vehicles, Rohrman did not. The sales process was smooth and met met my expectations. Joseph was my sales rep, he was excellent and very knowledgeab More

by Pnieland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph in Sales and he should get 5 stars., Josh Herlo
Mar 09, 2022 -

Gurnee Hyundai responded

Glad to learn that you are consistently impressed with our Sales Team. Our team will be excited to learn about this review. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 07, 2022

Andres was a phenomenal sales rep. He was patient with us and delivered on the price and trade in! More

by Delgado51813
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
Mar 07, 2022 -

Gurnee Hyundai responded

We are very happy to hear Andres provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 05, 2022

Alex Myers was my sales person and he made the process as easy as could be. His such a wonderful person and will go miles to please his customers. Thanks Alex and Hyundai Gurnee, y'all the best. Much love! More

by itunuoyatoki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Myers
Mar 05, 2022 -

Gurnee Hyundai responded

Hi there, We are pleased that our team was wonderful and could meet your expectations. Thank you for choosing Gurnee Hyundai and we hope to continue to assist with all of your future automotive needs.

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