Gurnee Hyundai

Stay clear of this dealership. Horrible experience all around. Be aware and stay away from these scam artists. Foolishly, I thought the days of slimy car salesmen were over, Horrible experience all around. Be aware and stay away from these scam artists. Foolishly, I thought the days of slimy car salesmen were over, unfortunately, I was dead wrong. Once I arrive at the “dealership”, I found that the fair online price (Cargurus) required an additional $3000 in useless accessories including a fee of $2,495 for paint protection (the vehicle has multiple scratches) and a fee of $650 for a LoJack system that does not work. Regardless, my son fell in love with the vehicle so we decided to purchase it. Then somehow during the financing process an additional $2K was added to the overall price of the car that wiped out the value of his trade-in vehicle. When my son and I called and questioned the discrepancy a day later we were given the runaround by the dealership staff who would not call us back to address our concerns. Two days later we visited the dealership for the third time in person and left in shock at how our salesman Rodger lied to our face and how the slimy manager, Leonides condescendingly responded to our concerns. I understand that car dealers need to make a profit but give me a break! This dealership did nothing but destroy the reputation of the trusted Rohrman Auto Group name by price gouging a first-time buyer out of roughly $1800, which they most likely would have made back 10-fold in service and repeat future business. Instead, all that Gurnee Hyundai will receive is additional horrible business reviews. Doubt they will care, I guess the days of slimy car salesmen will continue to live on at Gurnee Hyundai. More

Purchased my first Hyundai Elantra. Had a great experience with Anna. Thank you so much! Had a great experience with Anna. Thank you so much! More

Helpful and honest throughout the whole buying process. Jacob was very informative and nice to make a deal with Jacob was very informative and nice to make a deal with More

Very easy to work with. No pressure and no hassle! Made car buying a pleasurable experience. No pressure and no hassle! Made car buying a pleasurable experience. More

Super sale person (Anya) Good deal but. ..it took hours to get to see the finance guy. He needs help. ..it took hours to get to see the finance guy. He needs help. More

Roger Devito and Jon Edwards were the best! !! This was my first big purchase and luxury car and they both made the process so easy. I am completely grateful to have met these two men through my !! This was my first big purchase and luxury car and they both made the process so easy. I am completely grateful to have met these two men through my uncle and help me with such an important decision. I truly recommend for first time car buyers! More

Awesome time with Pasha! Nice and friendly atmosphere. Very happy with the results. Thank you! Nice and friendly atmosphere. Very happy with the results. Thank you! More

The staff was very helpful and attentive. They helped me choose the best vehicle for my needs at a price I could afford. They helped me choose the best vehicle for my needs at a price I could afford. More

Good experience got the exact car I wanted thanks to Anna. I was very please with the financial manager willing to meet my requirements as well! Anna. I was very please with the financial manager willing to meet my requirements as well! More

Kevin Is A great gave me a good deal helped me out so much i m impressed and happy by his overall appearance and service /respect ❤️❤️ Kevin U R Great❤️ much i m impressed and happy by his overall appearance and service /respect ❤️❤️ Kevin U R Great❤️ More