Gurnee Hyundai
Gurnee, IL
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1,438 Reviews of Gurnee Hyundai
Great dealer Leonardo has a great personality, thinks about the customer, and tries his best to find the median point for them. I was very satisfied to buy my firs Leonardo has a great personality, thinks about the customer, and tries his best to find the median point for them. I was very satisfied to buy my first car at a fair price for a new car. More
Best new vehicle purchase ever I have purchased numerous new vehicles in my life and even have experience as a new car salesman. I would personally like to thank Leonides, my salesp I have purchased numerous new vehicles in my life and even have experience as a new car salesman. I would personally like to thank Leonides, my salesperson, and Akita, the Sales manager. Throughout the whole process, they were professional, helpful, and a pleasure to do business with. This was the first time I actually enjoyed going to a dealership and both of them played a great part in my experience there. Rick Kamien More
Elantra Our purchase process was smooth and straightforward. We would purchase from Gurnee Hyundai again without question. From sales to service we have enjoy Our purchase process was smooth and straightforward. We would purchase from Gurnee Hyundai again without question. From sales to service we have enjoyed are search and purchase. More
Na I was very pleased with everything and would definitely come back. I'm very happy with my purchase. I love my new car and the warranty that comes with I was very pleased with everything and would definitely come back. I'm very happy with my purchase. I love my new car and the warranty that comes with it. Thank you for making this a pleasant experience for me. More
Excellent Every thing was great, we had a good buying experience at the dealership. Our salesman was polite and patient and got us the right car Every thing was great, we had a good buying experience at the dealership. Our salesman was polite and patient and got us the right car More
First car great service Leonides was very professional and made sure he answered all my questions properly since it was my first car. They were also very friendly and helpful Leonides was very professional and made sure he answered all my questions properly since it was my first car. They were also very friendly and helpful. Overall happy with my decision More
Purchase of Santa Fe The salesman Leonardo was very good. Sensitive to our needs and helped us find the best car. When we brought the car in for service he ensured that ev The salesman Leonardo was very good. Sensitive to our needs and helped us find the best car. When we brought the car in for service he ensured that everything was done on a timely basis and that we were provided with a loaner car! More
Good Service On my behalf keep up the good work Hyundai where to buy your truck or car i know this is my fourth Tucson thank u On my behalf keep up the good work Hyundai where to buy your truck or car i know this is my fourth Tucson thank u More
Thanks Leonardo was very nice to speak with, he was professional and understood my needs in a car. Akira was also pleasant and informative when it came to sa Leonardo was very nice to speak with, he was professional and understood my needs in a car. Akira was also pleasant and informative when it came to sales options More
Lied To In Exchange for a Good Review ***This was originally a Five Star Review*** First off, I received a good deal on the car I purchased there. Wilfredo was my sales person, and he w ***This was originally a Five Star Review*** First off, I received a good deal on the car I purchased there. Wilfredo was my sales person, and he was the reason I wanted to purchase the car I test drove. However, when I came back later in the day to make the deal he was unavailable and I ended up with Leonardo. No problem. We worked out a deal I was happy with and purchased the car. I had a good experience and would have given a good review. Lonardo told me that if I gave them a great review he would throw in All-Weather floor mats in exchange. Great!!! Winter was approaching and I have kids. They called me several times to see how I was enjoying the car, I let them know each time it was fine and asked about my mats. I never heard anything back about it. In Dec I sent Wilfredo a message to find out what the delay was. He apologized and said I could come in the next day to pick them up. Next day I received a call saying they weren't in stock, but they'd have them by the end of the week. I expressed to him my concern that I had been getting a runaround, for over a month at that point. He assured me all would be fine...The end of the week came and went and I haven't heard from anyone to this day...I bought the car Nov 5th, last heard from them on Dec 14th, today is Jan 12th That is how you turn a 5 star review into a 1 Star. Also, that's how you ensure no repeat business. As most people would understand, the floor mats are NOT what the issue is. More