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Gurnee Hyundai

Gurnee, IL

4.8
1,438 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,438 Reviews of Gurnee Hyundai

November 16, 2017

Great experience It was a pleasure to deal with the staff at Gurnee Hyundai. The salesman, Roger, asked what I desired in a car and worked fervently to get me what I w More

by lrp5679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger, Mark Strege
November 15, 2017

2018 Elantra gt The vehicle is great. The sales person was amazing and very patient. I love the new design and it’s features. The manager Akita Shibata was amazing as More

by 3neuzils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Devito
November 14, 2017

Sales and Servicet Unprofessional, Finance Managers Tricked me with 6% interest for Credit Score of over 800. Service Team Rude, unable to replicate customers problem a More

by balapri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Strege
Nov 29, 2017 -

Gurnee Hyundai responded

Hello, thank you for sharing your experience with us. We regret to hear that your experience with us was not up to par with our standards for customer service. We understand your frustrations and would like an opportunity to improve your experience with us. Please reach out to us so we can learn more about your visit and see if we can solve anything that went wrong. I look forward to hearing from you. Best, John Kokkalis General Manager gm.generalmgr@rohrman.com

November 11, 2017

Car purchase Good experience with Gurnee Hyundai with Roger Devito can't wait to come back. Had good experience hear. I will tell everyone about our experience hea More

by michaeldpeat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2017 -

Gurnee Hyundai responded

Thank you for your feedback! We are happy to know that you had a good experience with us, and that Roger was super helpful. We hope that you will come back and visit us soon. Have a great rest of your day!

November 11, 2017

Excellent customer service!!! I was treated with respect and courtesy. They helped answer any questions I had and their support and guidance was much valued! I was able to find th More

by lsalma2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2017 -

Gurnee Hyundai responded

Thanks so much for your kind words. We appreciate your feedback, and are glad to know that your experience with us went well. It is great that John's team was attentive to your needs, answered all your questions, and guided you to the right car. We hope you enjoy your car, and that you will come back and visit us soon.

November 10, 2017

Great Service and Deal!! I really appreciate the great service and time put into making my deal! I arrived late from Chicago and didn't think we would have time to go over ev More

by johnruben3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger De Vito
Nov 11, 2017 -

Gurnee Hyundai responded

Hi John, You are very welcome! We enjoyed working with you and getting you taken care of. Congrats and let us know if you need anything at all!

November 09, 2017

Debbie's Review 2nd car I've bought here; staff is pleasant and work well together. I enjoy bargaining, and feel I was able to get a fair deal. More

by bluebirdconsulting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasyl Dobrianski
Nov 10, 2017 -

Gurnee Hyundai responded

Thank you for the five-star review, Debbie! We're glad to hear that you enjoyed your first experience so much that you came to us a second time. We appreciate your feedback and your business. Please let us know if you need anything else in the future. We are glad to help!

November 09, 2017

First time Hyundai purchase Great experience overall. Will answered all questions I had. Paper work was completed in a Timely manner. Car was delivered with a full tank, clean, p More

by mommys_angel022007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfred and Tommy
Nov 10, 2017 -

Gurnee Hyundai responded

Thank you for sharing your overall positive experience with us! We're glad that Will was able to help you find the right car and complete all the paperwork in a timely manner. Congratulations on your first Hyundai purchase! Please let us know if you need anything in the future. We look forward to being able to help you again.

November 07, 2017

Recent Purchase Great customer service from Gurnee Hyundai! Staff was very knowledgeable. I was able to test drive the 2017 Hyundai Tucson, obtained financing, and le More

by Bfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ziolko
Nov 07, 2017 -

Gurnee Hyundai responded

Congratulations on your new Hyundai Tucson! We are always glad to hear from our happy customers and appreciate your positive review. We hope that you'll let us know how we can be of service to you in the future; we're always here to help!

November 02, 2017

New 2017 Hyundai Santa Fe It was a pleasure to work with Leonides Garcia in purchasing my new vehicle from Bob Rohrman Gurnee Hyundai. Friendly, knowledgeable and thorough sum More

by itsalund1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonides Garcia
Nov 03, 2017 -

Gurnee Hyundai responded

Congratulations on your new purchase! We were happy to provide you with a smooth purchase experience and we look forward to serving you again in the future!

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