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Gurnee Chrysler Jeep Dodge Ram - Service Center

Gurnee, IL

4.7
191 Reviews
Call Service Center (224) 677-7601

191 Reviews of Gurnee Chrysler Jeep Dodge Ram - Service Center

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May 21, 2023

Mike Stewart was truly exceptional. Definitely an invaluable asset to the Gurnee Ram Service Team! More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stewart
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May 29, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you for sharing this wonderful feedback with us! We're so pleased to see that Mike's performance exceeded your expectations and earned such high praises. We look forward to letting him know how much you appreciated his service, and we hope to have you back again soon! Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

May 20, 2023

My service was great from the start and that’s because Chris hart was there to help me out with my service appointment! More

by Car saint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris hart
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May 22, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you for this glowing rating and review! We're delighted to hear that Chris managed to deliver you with a top-tier experience from beginning to end. It is our pleasure to be of assistance to kind clients like yourself, and we hope to have you back again soon. Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

May 22, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you for this glowing rating and review! We're delighted to hear that Chris managed to deliver you with a top-tier experience from beginning to end. It is our pleasure to be of assistance to kind clients like yourself, and we hope to have you back again soon. Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

April 09, 2023

Exceptional customer service and advice, prompt availability for needed service and greatly appreciate attentiveness of Doug Adams More

by dclombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Adams
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Apr 18, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you so much for leaving us these kind praises! We are all happy to know Doug and the rest of the team delivered you the 5-star service you deserve during your visit. We appreciate you sharing your insight and look forward to seeing you again soon. Have a fantastic day! Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

March 25, 2023

I made an appointment online and when I got to the dealership I was helped right away. My service advisor, Norberto Osorio, was very helpful and attentive. More

by Kelly Daugherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norberto Osorio
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Mar 28, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Kelly, thank you for taking the time to share your insight with us. We are pleased to hear of the elite service and care you received from Norberto and the rest of the team during your visit.Your support is greatly appreciated, and we look forward to having you back. Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

March 11, 2023

The dealership was exceptional. Service was very professional and courteous. Thanks for taking care of my vehicle. More

by Shotzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Mar 13, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Shotzi, we appreciate you taking the time to share your insight with us! We are pleased to hear about the positive experience you had visiting our dealership, and we can't thank you enough for entrusting us to service your vehicle. It was a pleasure to be of assistance, and we look forward to having you back soon! Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

February 25, 2023

The fixed my jeep last of the time was schedule and call back on time More

by Dadyoyo@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

We appreciate the positive feedback! There's truly nothing better than receiving a 5-star review from a satisfied client. It was our pleasure to be of service, and we hope you have an amazing rest of your day. Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

February 25, 2023

Were very helpful at this visit and worked to get my car back to me quickly. More

by Donna
Recommend Dealer
Yes
Employees Worked With
Anthony Anzelmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Hi Donna! We'd like to thank you for taking the time out of your day to leave us this lovely feedback. It makes us so happy to know you were satisfied with our team's fast and efficient service. We appreciate your choosing Gurnee CJDR, and we hope to see you again soon! Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

February 20, 2023

Was greeted as soon as I walked in. Got me scheduled right away, and work was done in a timely manner. Doug kept me updated in regards to the work being done on my vehicle. More

by Rojaszn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Adams from Service
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February 15, 2023

Great customer service. They were thorough in checking up what your car needs to be done with regard to maintenance and considerate on your time. More

by franz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you, Franz, for this excellent rating and review! It's such a joy to read that you had a positive experience at our location and that our team provided you with a high caliber of service. We appreciate you stopping by and hope to have you back soon! Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

February 10, 2023

I’ve purchased five vehicles from this dealer, last two were in 2018. Part of the deal when the 2018 vehicles were purchased was to get free oil changes for five years on each. Shortly there after new mana More

by L Scheuring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norberto in service department
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Feb 12, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us this superb rating and valuable insight. Here at Gurnee CJDR, our customer's feedback is extremely important to us, so we intend to use yours to continue improving. We appreciate you being a loyal customer and look forward to seeing you again soon! Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

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