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Gurnee Chrysler Jeep Dodge Ram - Service Center

Gurnee, IL

4.7
191 Reviews
Call Service Center (224) 677-7601

191 Reviews of Gurnee Chrysler Jeep Dodge Ram - Service Center

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June 11, 2023

I was received immediately upon arrival at my appointment time and the work performed immediately More

by dfritsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Adams
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Jun 18, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experiences with us. We're so pleased to hear that you received quick and efficient service during your recent visit. If there is anything else you should need, please do not hesitate to let us know. It is our pleasure to be of assistance! Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

Jun 19, 2023 -

dfritsch responded

Thank you

June 06, 2023

The service department at this dealership really cares about its customers, and will do anything to make sure that you are a satisfied customer. Doug and Jason are great guys and give excellent advice con More

by bigfin98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Doug in service
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Jun 12, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you for stopping by to leave us this generous rating! It is always a pleasure to be of assistance. If there is anything else you should need, please do not hesitate to let us know. We are always more than happy to help! Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

June 04, 2023

Great Service Provided by Chris at the service/maintenance center. It was straightforward and was done in about an hour More

by ajorda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hart
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Jun 12, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us this awesome rating and review! We love to hear that Chris provided you with a positive experience and a noteworthy service. We appreciate you choosing to do business with us and hope to have the pleasure of working with you again in the future. Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

June 04, 2023

Really explained everything well! Didn’t leave out any important information. Answered all my questions More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norberto Osorio
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Jun 12, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Michelle, we're so glad to hear that you had a pleasant experience while visiting our location. Our team works diligently to provide our clients with a high level of service, so it's great to see that they have managed to earn these high praises. We will be sure to pass along your kind words, and we hope to have you back again soon! Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

June 02, 2023

This dealership is timely and very detailed in how they handle your vehicle! A great team! More

by brodadchrysler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Doug
Report | Print
Jun 06, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

We are incredibly pleased to know you had a top-tier experience during your visit. Our customer satisfaction is of the utmost importance to us, so we are delighted to read your review. It was a joy to be of assistance, and we look forward to having you back for any future vehicular needs that may arise. Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

June 01, 2023

My experience was positive and Norberto was excellent to work with. He is a great asset to the dealership. More

by Jen66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norberto Osorio
Report | Print
Jun 06, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us this phenomenal rating! It's a joy to know you enjoyed our services, and we will be sure to tell Norberto to keep up the great work! It was a pleasure to be of assistance, and we can't thank you enough for sharing your kind insight with us. Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

May 25, 2023

Doug is the definition of world class customer service and just an outstanding human being. He takes care of you like your family. I currently drive a Jeep renegade and hope to upgrade sometime soon, Doug More

by bfitol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in service department
Report | Print
May 29, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Wow, thank you so much for this incredible feedback regarding your recent experience. We're absolutely delighted to see that Doug went above and beyond to ensure you had the 5-star service you deserve. It is important to us that our clients feel at ease while at our location, so it's great to hear that was reflected during your visit. We will be sure to pass along your kind words and look forward to seeing you again soon. Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

May 24, 2023

The service was fast and efficient. Awesone job and customer service by the consultant. Thank you. More

by franz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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May 29, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you, Franz, for taking the time out of your day to leave us this raving review! We love to see that our team provided you with quick and efficient service during your recent visit. Our goal is to provide our clients with a top-tier experience every single time, so it is very fulfilling to see that we're hitting the mark. Thanks again for your support, and we hope you have an amazing day. Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

May 24, 2023

Great job, I didn’t have any issues. The service staff was phenomenal. I appreciate their work. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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May 29, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Maria, we can't thank you enough for your kind words! There is truly nothing better than seeing that every aspect of your experience was easeful and 5-star-worthy. It is our pleasure to be of assistance to kind clients like yourself, and we hope to have you back again soon! Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

May 23, 2023

Norberto Osorio and Doug Anderson in service did a great job from start to finish getting my truck done in a timely fashion and great communication. More

by jhollingshead6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norberto, Osorio
Report | Print
May 29, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

We appreciate you stopping by to leave us this awesome rating and review! It fills us with great pride to hear that Norberto and Doug provided you with a seamless service experience. Your happiness means a lot to us, and we truly thank you for choosing to do business with us. Thank you! - Your Gurnee Chrysler Jeep Dodge Ram Customer Success Management Team

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