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Gurnee Chrysler Jeep Dodge Ram - Service Center

Gurnee, IL

4.7
191 Reviews
Call Service Center (224) 677-7601

191 Reviews of Gurnee Chrysler Jeep Dodge Ram - Service Center

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July 12, 2023

Great customer care. The team was able to get me in without an appt and in and out under an hour. So appreciate it! More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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Jul 16, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

We are thrilled to know you received the fast and efficient service you deserve during your visit. Our team works hard to ensure our customers leave with a smile on their faces, so your review is a delight to read. It was a pleasure to be of assistance, and we can't thank you enough for your support! Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

July 03, 2023

Doug, my Service Rep, is Awesome. He makes sure that I am taken care of and if there is anything I don't know or understand he will explain it to me. I keep bringing my truck back her More

by tmeyer8783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in the Service Dept
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Jul 10, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

We are incredibly pleased to know Doug provided you with top-tier service during your visit. We will be sure to tell him to keep up the great work, and we hope to have you back for any future services you may need. Have a fantastic rest of your day! Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

July 01, 2023

Can’t say enough positive things about the service department. The team is always friendly and courteous. With is always done in a professional manner. Doug Adams is by far the reason I come to this d More

by kulaman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Adams
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Jul 03, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you so much for stopping by to show us your support and leave us these kind words. There's nothing better than seeing that Doug and the rest of the team have managed to exceed your expectations and have you come back time and time again. We look forward to the next time we can be of service and hope you have a wonderful 4th of July! Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

June 29, 2023

The service employees were courteous and respectful. Would definitely return to this dealership for service. More

by d_zakula
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Douglas (Service Department)
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Jul 03, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

When we receive top-notch reviews like this one, we spread the positivity around, so our entire team is pleased to hear about the 5-star experience you had during your visit. It was truly a pleasure to be of assistance, and we can't thank you enough for entrusting our services. Have a wonderful day! Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

June 28, 2023

Chris was a pleasure to deal with. Very friendly and helpful. He even through in a car wash too! Thanks! More

by ScottyJ83
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 03, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you for leaving us this kind feedback. It has been an absolute pleasure to serve you, and we will be sure to tell Chris to keep up the great work! We look forward to having you back for any future services you may need. Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

June 18, 2023

Chris in the Service Department was helpful with getting me back on the road quickly. More

by Francesca Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Service Department
Report | Print
Jun 26, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Francesca, we are thrilled to know you had a 5-star experience during your visit! It's a delight to know Chris was so helpful and we will be sure to share your kind words with him. It was a joy to be of assistance, and we can't thank you enough for this excellent rating. Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

June 13, 2023

I had a bad experience with a different chrysler dealership but left there and drove to gurnee chrysler..I was treated like a human and received excellent care and service was fantastic..think you More

by JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Jim, we're so glad to hear that your experience exceeded any expectations you may have had. We strive to maintain a standard of excellence, and it's wonderful to see that was reflected while working with Mike. We will be sure to let him know that you appreciated his service, and we hope you have an amazing rest of your day. Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

June 13, 2023

I recently bought a Ram 1500 Bighorn. On the day I drove it home, one of the hamsters died. Just kidding. The service at Gurnee Dodge and the mechanics are truly better than any Chrysle More

by Bighairywetone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nast
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Jun 18, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Thank you for making our day with this exceptional feedback! It brings us so much joy to see that you've had such a positive experience while visiting our location. We hope you continue to enjoy your Ram 1500 Bighorn for many years to come, and we are always here if there is anything you should need! Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

June 12, 2023

The service went great. Service employees were courteous and professional. Timing was within reason and text messaging helpful. More

by jenwidrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hart
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Jun 18, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

Hi Jen! We appreciate you stopping by to leave us this lovely feedback. There's nothing better than seeing that you had a noteworthy experience and that our team impressed you with their top-notch service. We can't thank you enough for choosing to do business with us, and we hope to have you back again soon! Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

June 11, 2023

Great experience with the service crew and wound recommend them to anyone looking for service to their ram More

by nasdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason service
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Jun 18, 2023 -

Gurnee Chrysler Jeep Dodge Ram responded

This fantastic rating and review are greatly appreciated! Our team works diligently to ensure that our clients are receiving a high caliber of service, so it is very fulfilling to see that we've managed to earn your recommendation. We will be sure to pass along your kind words and hope to have the opportunity to work with you again in the future! Thank you! - Your Dedicated Gurnee Chrysler Jeep Dodge Ram Dealership Customer Success Management Team

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