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Gurnee Chrysler Jeep Dodge Ram - Service Center

Gurnee, IL

4.7
191 Reviews

191 Reviews of Gurnee Chrysler Jeep Dodge Ram - Service Center

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December 23, 2021

The service was convenient, friendly and everything was done right. Many thanks to Mike for a great experience! More

by D_heyden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike J & Jerome U
December 01, 2021

Doug Adams exceeded my expectation by having the service completed earlier than expected, same day as opposed to 2 days. More

by bill_k_bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Adams
November 29, 2021

I've taken my Wrangler to Gurnee CDJR several times now for both routine and non-routine service, and working with Doug has always been a smooth, trouble-free experience. More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Adams
November 25, 2021

First time taking my vehicle to this location. The representatives were quick and responsive. Overall great service. More

by marco_am86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, customer service manager
November 24, 2021

Magnificent! Jerome needs a big fat RAISE! Too bad I only have 95K on the best Dodge 2500 diesel as it will probably last me my lifetime (70y/0). But if I need a new one I coming your way. Everybody w More

by mrez50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome
November 18, 2021

As always, exceeded my expectations completely. They made service as easy as it should be for a customer. More

by jscottfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

Service was quick and stress free. Advisor Chris was very helpful with new check in kiosk and called me once vehicle was ready. Text updates are fantastic. Visit felt very personal and speaks very well More

by edcaban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hart
October 29, 2021

Douglas Adams took excellent care of me! My Renegade was in for an oil change. Everything went smoothly! Douglas had top notch customer service and communicated in a professional and friendly manner!! A p More

by Charly15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Adams
October 22, 2021

Douglas Adams was THE BEST!! We had to bring my Jeep in for service & he went over & above to get my Jeep serviced & back on the road asap! He helped me check my warranty on what was covered & contacted m More

by codiedog13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Adams
October 14, 2021

the service that I came in for was done sooner then promise time. Chris was excellent in communication about my vehicle and. More

by josem1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hart
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