
Gurnee Chrysler Jeep Dodge Ram
Gurnee, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I had an excellent experience working with Manny. We talked via email for the first 24 hours and he made sure everything was ready to go for me when I arrived which is huge. I was in and out of the deal talked via email for the first 24 hours and he made sure everything was ready to go for me when I arrived which is huge. I was in and out of the dealership in 2.5 hours. All of the staff is friendly and when I made the deal and agreed to purchase the new car they announced it over the loud speaker that I had done so. A bunch of the team came over and shook my hand, which definitely was a different experience than I had ever had buying a car. I felt like we made a good deal, saved money, and left happy. I would definitely recommend this dealership and specifically Manny! More
Our experience with the Gurnee Dodge "Team" was very good. I had to show a lower rating on some of the criterias just because none of us are perfect! Overall my wife and I were very pleased with very good. I had to show a lower rating on some of the criterias just because none of us are perfect! Overall my wife and I were very pleased with any one we dealt with but most importantly Manny made us feel very welcome at the Dealership. More
Mitch went above and beyond to make sure that we were satisfied and that all of our problems were taken care of. My daughters car was bought as is with no warranty, but we encountered the same problem t satisfied and that all of our problems were taken care of. My daughters car was bought as is with no warranty, but we encountered the same problem twice in 3 months. Mitch helped us get through with the least amount of headache. More
After my purchase, I went back just a couple of days to have the front license plate installed as well as what appeared to be a missing clip from the overhead. I was in and out of there in about 30 minute have the front license plate installed as well as what appeared to be a missing clip from the overhead. I was in and out of there in about 30 minutes. They were very friendly and seemed very efficient in handling customers based on their needs. Based on this experience, I would not hesitate to bring my car again for regular service and maintenance. More
The salesmen are very seasoned and friendly. I took a vehicle that my wife and I had seen the previous weekend for a test drive--I loved it. The sticker price was more than $8K above what we had set ou vehicle that my wife and I had seen the previous weekend for a test drive--I loved it. The sticker price was more than $8K above what we had set ourselves for our budget. The salesmen were very excited to find out that my credit was spotless, so when I went back to the dealership, they had placed the owner's manual and key fobs ready to go as if I were to going to buy that night. I told them that I had to wait until I talked to my wife. The next day, I stopped by and made an offer, which was declined. I told Mitch that he could call me later if he wanted to reconsidered. It wasn't until the following day (Saturday) at 9am that the dealership called back. I was almost ready to leave the house--on my way to other dealerships. We stopped later that afternoon. They had forgotten to add the additional $700 for the customized tint job, so they dropped the price an additional $600 (technically $1300 if you include the tint), so in the end, we felt it was fair. After we agreed on the price, the financing went very smoothly. As I mentioned previously, my credit is spotless (above 800) so I was able to qualify for an even better rate than they promised--originally 2.5%, it went down to 2.3% More
I was looking for a reliable car roughly in the $5000 range. The car selected was slightly above what I would have liked to have paid. However, the condition and quality car that was put into this car range. The car selected was slightly above what I would have liked to have paid. However, the condition and quality car that was put into this car far surpassed others that were more affordable. The excellent service and politeness of our sales person and other associates made returning to the dealership significantly more desirable than other lots I have been to. More
We needed to find a good used truck or SUV for my husband, and all 3 of the people worked very hard in getting that done. We were surprised today, in a very happy way, when I went in to sign all husband, and all 3 of the people worked very hard in getting that done. We were surprised today, in a very happy way, when I went in to sign all the paperwork. We were given one payment amount yesterday, which would have been ok. But, when I got there, they were able to let me know that the payment would be much lower than they originally told us. We are extremely satisfied with our experience. If we decide that we need to purchase another vehicle, we will definately go back to Gurnee Dodge, Chrysler, Jeep. More
my wife an i went to buy a car at gurnee dodge and thought it was going to be a difficult process but it wasnt we met mitch horwitz and justin milem they both were very helpful and professional we got thought it was going to be a difficult process but it wasnt we met mitch horwitz and justin milem they both were very helpful and professional we got the new car we wanted at a very good price and drove away happy thanks to mitch and justin More
mark introd himself and we started dealing and wound up at what they would give on trade as they rest is history. we finished and i bought the car.thanks for the really good exp. bill. at what they would give on trade as they rest is history. we finished and i bought the car.thanks for the really good exp. bill. More
jessie was vary helpfull with are needs and qustions about the truck.he made us fill vary comfortable about are purchase.thanks so much gurnee dodge and jessie fisher,thanks alot tabby,morgan,direll,dev about the truck.he made us fill vary comfortable about are purchase.thanks so much gurnee dodge and jessie fisher,thanks alot tabby,morgan,direll,devyn More