Gurnee Chrysler Jeep Dodge Ram

As any price conscience consumer can understand, shopping for a vehicle at more than one location benefits the consumer; increases the competition for your business. Apparently this type of shopping does not for a vehicle at more than one location benefits the consumer; increases the competition for your business. Apparently this type of shopping does not sit well with this dealer. I spent hours in the dealership working with the sales manager, and was near a deal. Decided to sleep on it, and ended up going with a vehicle at a different dealership. Drove in that day to let them know and thank them for their time since I am always uncomfortable with wasting someones time. I was interrupted after saying i purchased a vehicle from another dealer, the manager said "get the F*** out of my store before I beat your A**," shocked by this i gave him a chance to recant his statement and he proceeded to threaten me and threw me out of the store. He even went farther to threaten me by ruining my credit. This is the most brief overview I can give about what actually happened, but I can promise you I acted fair and reasonably throughout the entire process and they had no grounds for acting the way they did. It's a surprising fact that some people can act in this manner and feel ok with themselves. I hope no one ever has to experience what I went through, but consider this a fair warning that when dealing with this dealership to tread carefully. Best of luck. More

Justin my salesperson was a pleasure to work with. He was honest, fair, and worked hard to get me into the car I wanted at a reasonable price. Everyone at the dealership was friendly and accommodating. I lov honest, fair, and worked hard to get me into the car I wanted at a reasonable price. Everyone at the dealership was friendly and accommodating. I love my new car!! More

Our salesman was Brian and he was very pleasant to work with. Negotiating was simple, short, and to the point. Mitch was very pleasant to work with also. Both were professional at their positions. Dealersh with. Negotiating was simple, short, and to the point. Mitch was very pleasant to work with also. Both were professional at their positions. Dealership was clean and everyone was friendly. Overall I would recommend and purchase another car from them. More

In considering my Jeep Wrangler purchase I visited several Jeep dealerships. I found Gurnee to be the most open with pricing a friendly staff with a good selection. Andrew was an honest, trustwort several Jeep dealerships. I found Gurnee to be the most open with pricing a friendly staff with a good selection. Andrew was an honest, trustworthy and was a pleasure to work with. More

Customer service, quality of work, friendliness and overall experience was great. Ernesto even come to work, on his day off, to make sure I was happy with my buy and I know how it properly worked. The overall experience was great. Ernesto even come to work, on his day off, to make sure I was happy with my buy and I know how it properly worked. The price of the vehicle was also affordable. I would recommend people to this dealership in the future! More

This is our 4th purchase from Gurnee Dodge and I'm always very impressed by the treatment my husband and I receive when doing business with THE BEST dealership in Lake County!! We were treated like VI always very impressed by the treatment my husband and I receive when doing business with THE BEST dealership in Lake County!! We were treated like VIP's and was in and out in less than 2 hours!! We plan to purchase from Gurnee Dodge for many years to come!! More

Overall, I had a very positive experience with Gurnee Dodge when buying my new Jeep Wrangler. Manny was friendly and straightforward. I did not feel like I was getting the run around as is so typical a Dodge when buying my new Jeep Wrangler. Manny was friendly and straightforward. I did not feel like I was getting the run around as is so typical at car dealerships. I feel like Manny and the staff did what they could to work with me and see that I left satisfied. Manny was also very communicative and helpful following my purchase as I had some additional equipment installed on the Wrangler. I would definitely do business with this dealership again and would gladly recommend it to my family and friends. More

Well we have bought cars from here before but when return to buy again we where not happy so for the last 10 years we been going other places ,well what ever they did to change is great. I should say Mike B to buy again we where not happy so for the last 10 years we been going other places ,well what ever they did to change is great. I should say Mike Ballard was right there and so helpful listen and did the job with us being the top of his priority he didn't give us any run a round no hymm hawnen around ,we got a great deal get finances,it was nice to have a genuine person not the standard salesman type thank you so much we will send more people to Mike More

I've been working with Mr. Mike Ballard since July or August 2012 to get to this point of a final sale. I had to wait until my personal affairs were in order. He followed through with return phone call August 2012 to get to this point of a final sale. I had to wait until my personal affairs were in order. He followed through with return phone calls as planned. It was a NO PRESSURE EXPERIENCE. Great Salesman very knowledgeable of his vehicles and knows how to keep everyone at the sale informed. My girlfriend wishes Mr. Ballard would sale Nissan for she is looking for a new vehicle. I had a great experience, I felt very comfortable and Mr. Ballard was very informative and patient with my berage of questions. This is my first non ford car i purchased. I have test driven every vehicle in this class(Nissan Pathfinder, Ford Explorer, Honda CRV, Nissian Rogue, Kia Sportage, Kia Sorento, the Sante Fe, Volkswagon Tiwang, Subarau Forrester and Outback) and Jeep was the best in regards to: Price Road noise Ride And no-pressure sales. I am advertising for Mr. Mike Ballard and Gurnee Dodge for their next car purchase. More

Just purchased our 3rd vehicle with you in the last 5 years. It is a pleasure to purchase and service our vehicles at Gurnee Dodge. Tommy even threw in a package of diapers for our daughter to sweeten years. It is a pleasure to purchase and service our vehicles at Gurnee Dodge. Tommy even threw in a package of diapers for our daughter to sweeten the deal! :-) Seriously, keep up the great work you guys are all fantastic. Mike & Betsy Oskorep More