
Gurley Leep Subaru
Mishawaka, IN

Filter Reviews by Keyword
By Type
Showing 52 reviews
When we purchased our Subaru Outback from the dealer last year the first thing that happened was they tried to give us $0 in trade for our Lexux RX300. When the payments looked way too high, I started looki year the first thing that happened was they tried to give us $0 in trade for our Lexux RX300. When the payments looked way too high, I started looking everything over and realized their "mistake". When we got to the financing department, they had a high preasure sales pitch to sell us a pre-paid maintenance plan. When I said no, the guy told me I was the first person to ever turn down this service. I told him congratulations, there is a first time for everything and now he will have a reason to remember this day. What a load of crap... So today my wife takes the car in for the 15k mile oil change and tire rotation with a $29 oil change coupon and comes home with a receipt for $270. They sold her a bunch of "normal maintenance" items. Two different fuel cleaners that cost a total of $160 and the oil change ended up costing $75! $35 for the oil change and $40 for "shop supplies"! xxx! I obviously will never take any car back there for service ever again. Stay clear of these guys. I love the car and the salesman who sold us the car was great, but the rest of the company is horrible. More
We were Matthew's first sale as a new employee, and he took a genuine personal interest in us. Sonny Camparone gave us unbiased and wise advice with the package options. We felt with both employees tha he took a genuine personal interest in us. Sonny Camparone gave us unbiased and wise advice with the package options. We felt with both employees that they cared about us, not just making a sale. Matthew delivered the new Outback to our home 20 miles away in terrible weather, to save me the trip, and still took time to explain features to me, sync the garage door opener with the car, etc. We are very pleased with our car, and with their assistance with our purchase. More