Gurley Leep Motorwerks

Excellent Service Always The performance of the Gurley Leep Service Team reflects the excellence of the Mercedes Benz and the Gurley Leep Brands......our family will be dedica The performance of the Gurley Leep Service Team reflects the excellence of the Mercedes Benz and the Gurley Leep Brands......our family will be dedicated customers to Gurley Leep service and products for life.......thank you always! More

Excellent service, exceeded my expectaions Everyone involved from the purchase to the delivery of my vehicle was responsive to my questions and listened to my requests for what I wanted in a ve Everyone involved from the purchase to the delivery of my vehicle was responsive to my questions and listened to my requests for what I wanted in a vehicle. More

Service for my 350 GLK Excellent overall experience on the service of my car. Service specialist Fred Foulks was on point of what the potential problem/solution and approxim Excellent overall experience on the service of my car. Service specialist Fred Foulks was on point of what the potential problem/solution and approximate cost. More

Great Service Professional, courteous and very efficient experts that consistently provide knowledgeable service that you expect from Mercedes Benz. They are commit Professional, courteous and very efficient experts that consistently provide knowledgeable service that you expect from Mercedes Benz. They are committed to keeping your MB running as if it was their own. More

50K service The service is excellent, they gave me a loaner car while they changed the oil and fixed the breaks; then I just had to return the loaner car, pay and The service is excellent, they gave me a loaner car while they changed the oil and fixed the breaks; then I just had to return the loaner car, pay and pickup my car. More

Excellent customer service The service advisors at your Motorwerks store were very knowledgeable and helpful. Everyone was very friendly and treated me like I was more than just The service advisors at your Motorwerks store were very knowledgeable and helpful. Everyone was very friendly and treated me like I was more than just profit in the bank for them. Awesome job guys! More

Needed a battery for my key fab I did not make an appointment and was treated as if I had. they said no problem , we can help!! They could not have been any nicer, the female servi I did not make an appointment and was treated as if I had. they said no problem , we can help!! They could not have been any nicer, the female service agent even offered to pull my car in since it was raining so hard. NOW < that is SERVICE More

Purchase of 2018 VW Atlas Ease of service, friendliness of all staff encountered, ease of negotiation with trade in, professionalism of management, non pushy, great selection a Ease of service, friendliness of all staff encountered, ease of negotiation with trade in, professionalism of management, non pushy, great selection availability, very personable salesman More

Fraudulent Pricing I was provided online pricing on a new A3 Cabriolet by Brandon and Cody and then verified their offer via telephone during the last week of October. I I was provided online pricing on a new A3 Cabriolet by Brandon and Cody and then verified their offer via telephone during the last week of October. I was told by the sales consultant that he would finalize the deal and get back to me the next day. It took him one week to contact me and then suddenly the pricing and incentives that they offered were no longer available since it was now November. The sales manager won't return emails or calls and the delay in the transaction was because of poor service from the sales consultant. I am glad that I didn't drive all the way from Michigan to their dealership as they clearly demonstrate unethical practices and the old "pricing bait and switch". More

The service department is run by thieves These people are thieves. Avoid the at all cost. I took my SL550 there. The recommended that I change all four tires and the battery. All those servic These people are thieves. Avoid the at all cost. I took my SL550 there. The recommended that I change all four tires and the battery. All those services were performed by them in less than 14000 miles. I had never heard of tires and batteries needing to be changed in 14000/ one year of driving. To add insult to injury they suggested that I have the worn rear wiper changed for $75.00. Let me remind you that the SL550 does not come with a rear wiper. When I complained to the manager the best he could offer to shut me up was a free alignment. He then proceeded to get testy with me and told me to go ahead and file a complaint with The BBB and he will deal with it. He was a real class act a proud thief. No wonder the company has 22 complaints with the BBB 15 of which is about the service department. More