Gunther Volkswagen of Fort Lauderdale

Great service My VW service was easy to arrange on line and there was no hassle in getting the car checked in at the service department. My representative worked ou My VW service was easy to arrange on line and there was no hassle in getting the car checked in at the service department. My representative worked out the very best deal based on what services my vehicle needed. The service was done in a short time my vehicle was washed, and I was on my way with the whole rest of my day free to run errands. More

Unhappy with the way they do business My salesman (Youram) was good, but the other folks that manage the dealership are shady. They made a deal with us on a car after 3 hours of being ther My salesman (Youram) was good, but the other folks that manage the dealership are shady. They made a deal with us on a car after 3 hours of being there. As we were completing the paperwork and finalizing the lease, they backed out at the last minute stating that they did not realize what car it was they were selling me. Felt like it was a complete waste of time. After cooling off for a few days and searching elsewhere, i realized they were the only local dealership with the model I wanted. It’s the only reason i returned. Youram was very nice and apologetic over the whole ordeal More

good service however somewhat unreliable in calling back I lease my PASSAT from this dealer and by the most part I have received good service. One complaint I often have here in South Florida is that people I lease my PASSAT from this dealer and by the most part I have received good service. One complaint I often have here in South Florida is that people do not follow up. NO exception here. I was waiting for a part under warranty that this dealer had to order for my car window and waited 2 weeks to find out they had received it. Not until I called they let me know the part was in! More

very good, prompt, good customer service I had an issue with information from my last service call that was not included with my overall maintenance record. This was handled very quickly an I had an issue with information from my last service call that was not included with my overall maintenance record. This was handled very quickly and satisfactorily by the service agent and the service manager. More

CPA service The service was prompt and timely as always. My service person Jose was excellent. I've never had a bad experience when I've brought my car in for se The service was prompt and timely as always. My service person Jose was excellent. I've never had a bad experience when I've brought my car in for service. More

Excellent Job Excellent, nice welcome and friendly. I recommend this location to any one care of his car and willing to keep maintained with professional service ce Excellent, nice welcome and friendly. I recommend this location to any one care of his car and willing to keep maintained with professional service center. More

Great Service I have been using Gunther over the last 10 years. I live in Naples, FL and drive all the way to Gunther, since they are so good. I would highly reco I have been using Gunther over the last 10 years. I live in Naples, FL and drive all the way to Gunther, since they are so good. I would highly recommend Gunther for your service needs. More

Worth the long drive. I live in coral gables about 2 miles from my local dealership yet I am willing to drive 49 miles to Gunther VW because of the customer service and att I live in coral gables about 2 miles from my local dealership yet I am willing to drive 49 miles to Gunther VW because of the customer service and attention I receive here by Rob Milton More

Short wait for routine service I've had my car routine serviced 3 times now, and after a long wait (2 hours) the first time, the last 2 times have been much quicker. Can't beat the I've had my car routine serviced 3 times now, and after a long wait (2 hours) the first time, the last 2 times have been much quicker. Can't beat the price, since I have been using complimentary coupons from when I bought my car there. More

Great service Gunther Service is good as I remember. I never have a problem here. I would recommend them to anyone. Service was timely. Nice to see they haven' Gunther Service is good as I remember. I never have a problem here. I would recommend them to anyone. Service was timely. Nice to see they haven't changed. More