Gunther Volkswagen of Fort Lauderdale
Davie, FL
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Very disappointed First person I spoke to could have told me where the battery was located. I thought it was in the trunk and told him that. Especially when I told him First person I spoke to could have told me where the battery was located. I thought it was in the trunk and told him that. Especially when I told him I was having the car towed in. I asked that the headlight be replaced. It was not. The maintenance alert was not reset. I was unable to use any coupons. When I went to pick my car up it took them an hour and a half to find because they were looking for the wrong car. I’was already on my way home when I realized that my headlight was still out and later to see that the maintenance had not been reset. It still says service engine soon. I really wasn’t pleased. More
Great service The dealership showed me respect and integrity from the moment i step through the door.. James Jobs was a great help knew a lot about the cars i was i The dealership showed me respect and integrity from the moment i step through the door.. James Jobs was a great help knew a lot about the cars i was interested in. Very impressed on the customer service part and follow ups he still gives. Great job More
Est dealer in florida Awesome experience totally recommend it, if you are looking for a new car come to this dealer they have good prices and cuatomer service is amazing Awesome experience totally recommend it, if you are looking for a new car come to this dealer they have good prices and cuatomer service is amazing More
Assistant Service Manager Mr. Motta was super helpful, he explain very carefully was happen, how long will be and all the details. Very polite and the service was the way he sa Mr. Motta was super helpful, he explain very carefully was happen, how long will be and all the details. Very polite and the service was the way he said. No surprises at all! Nice job!! More
Outstanding with the customer service I extremely appreciate Gunther Volkswagen for taking the time to understand how I feel about customer service I greatly appreciate coming here and I h I extremely appreciate Gunther Volkswagen for taking the time to understand how I feel about customer service I greatly appreciate coming here and I hope for many more times to come along to Volkswagen and I will assure you that I will refer Volkswagen Fort Lauderdale More
Awesome as usual. Jimmy is always offering the best possible service. Always awesome. Always the best! I wouldn't want to go to any other place for service. I get t Jimmy is always offering the best possible service. Always awesome. Always the best! I wouldn't want to go to any other place for service. I get the best service here. Thanks a lot guys. More
Always very satisfied I feel very comfortable and confident with my service adviser Arlon. He is efficient and ves very polite and professional. You can tell that he enjoys I feel very comfortable and confident with my service adviser Arlon. He is efficient and ves very polite and professional. You can tell that he enjoys his work. More
Great response ....awesome service I sent my service rep, Rob, a message regarding my issue and he promptly responded, got me in, and my problem was resolved.Thankful to have someone wh I sent my service rep, Rob, a message regarding my issue and he promptly responded, got me in, and my problem was resolved.Thankful to have someone who knows me. My fifth VW dealership, but by far the best! Thanks Rob! More
Great service Arnaud was very patient, informed and helpful in making our deals happen. We got a good trade value for our Jeep and he was extremely accommodating in Arnaud was very patient, informed and helpful in making our deals happen. We got a good trade value for our Jeep and he was extremely accommodating in bringing our new vehicles to us. More