Gunther Volkswagen of Fort Lauderdale

just service nothing special Oil change and tire rotation. as long as I don't run out of oil they did ok.. The waiting room is an embarrassment. two rows sagging , worn out, unc Oil change and tire rotation. as long as I don't run out of oil they did ok.. The waiting room is an embarrassment. two rows sagging , worn out, uncomfortable chairs, a TV and an expensive coffee maker that brews crap. Car was washed but not vacuumed. Vacuum is standard at other dealerships I have purchased cars from. More

Excellent service Jimmy was a pleasure to deal with! He is very knowledgeable and through - he kept us completely updated throughout the entire service process and wa Jimmy was a pleasure to deal with! He is very knowledgeable and through - he kept us completely updated throughout the entire service process and was easy to communicate with. definitely would recommend this dealership for Volkswagen service More

10K servicing Was received promptly by Rob Service Rep. he was courteous, professional, friendly, understood and promised would put across my additional questions Was received promptly by Rob Service Rep. he was courteous, professional, friendly, understood and promised would put across my additional questions about the car’s performance. He gave me a correct estimate as to how long servicing would take. He kept me informed of progress on the work being done. Waiting room was very comfortable, clean, very comfy seats, all kinds of free hot and cold beverages available. Rob and the center provided excellent service one issue only, was told car had been washed, which it barely was on the outside, absolutely nothing was cleaned on the inside. More

Very understanding and helpful! Alex was extremely patient and understanding. He was one of the best advisors I've had here. He really helped to ensure what the main issue was being Alex was extremely patient and understanding. He was one of the best advisors I've had here. He really helped to ensure what the main issue was being dealt with. More

They were excellent Thumbs up to tomas for his great working on helping me get a new lease. I've been leaving for 10 years now and I will always use him. Thumbs up to tomas for his great working on helping me get a new lease. I've been leaving for 10 years now and I will always use him. More

Incompetence at an all time high I took my VW Passat 2010 for the 80K service interval, oil changed, replaced gasket seals,air & cabin filters. I’ve had this car for over two years no I took my VW Passat 2010 for the 80K service interval, oil changed, replaced gasket seals,air & cabin filters. I’ve had this car for over two years now, drive it like an old man. This car inside/outside/engine is in showroom conditions. Never had an engine/check light engine problem as I do all required maintenance which isn’t cheap.Now I know what your thinking (what if its a new problem,which it didn’t have). OK, isn’t that the purpose of why I took my car to the professionals in the first place, so they can charge me money to actually fix any issues.Clearly the this dealership isn’t professional nor knowledgeable because they don’t even know why the check light engine is on. Picture this “Take my perfectIy working car to the dealer for scheduled maintenance, leave with an unknown problem and check light engine” bunch of charlattans and incompetent xxxx of the earth working at that dealership. It feels as the consumers worst nightmare comes to life, the mechanic and dealer ripping you off and you just have to accept it. Have some integrity, please. More

Service appointment Upon my arrival, I was promptly met by our service advisor, Cory Robinson. The checkin process as well as the payment process, went very smoothly. Hi Upon my arrival, I was promptly met by our service advisor, Cory Robinson. The checkin process as well as the payment process, went very smoothly. Highly recommend Mr. Robinson. More

service was ok Everything was fine. I just want to say thank you to Ravi and Germain in the service department they was very helpful. Thank you very much. Everything was fine. I just want to say thank you to Ravi and Germain in the service department they was very helpful. Thank you very much. More

I have been a customer at Gunter for over 20 years and I am Gunter has excellent service and sales with Gary Biafore heading the team ! Totally happy with their service including Jimmy Gonzalez in service!tha Gunter has excellent service and sales with Gary Biafore heading the team ! Totally happy with their service including Jimmy Gonzalez in service!thats why I am a customer for over 20 years! More

Excellent service from service provider I do not live in Ft. Lauderdale, so I am dependent upon the dealership employees to tell me what I need to do, when, and how best to make it happen. I do not live in Ft. Lauderdale, so I am dependent upon the dealership employees to tell me what I need to do, when, and how best to make it happen. Gunther Volkswager's service department repeatedly goes above and beyond in order to get me the service that I need. My Alltrack, which was actually purchased in Pittsburgh, is still under warranty, so there was no charge, but everything was explained, and handled efficiently. I appreciate the support of the team and would highly recommend Gunther's service capabilities and response. More