Gunther Volkswagen of Fort Lauderdale
Davie, FL
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Above & Beyond We’ve been Volkswagen customers for several years now and could not be happier with the level of service we receive at Gunther. Jose Saldana is a trul We’ve been Volkswagen customers for several years now and could not be happier with the level of service we receive at Gunther. Jose Saldana is a truly exceptional asset to your company. I arrived to your facility without an appointment and Jose treated me like a VIP. He has a pleasant demeanor and went above and beyond to address the concern (reason I was servicing the vehicle). I don’t typically provide additional comments when I take surveys but when I do it’s because it’s been merited. I brought in a vehicle due to battery issues and returned home with a “new” car - figuratively speaking. In the words of Richard Branson... “take care of your employees and they will take care of your customers”. Gunther is obviously taking care of Jose Saldana, because it reflected in the high quality service I received. THANK YOU! More
Very nice and professional I would recommend them to anyone else they’re great and they went through all my options and got me the best deal possible for the least amount. I would recommend them to anyone else they’re great and they went through all my options and got me the best deal possible for the least amount. More
Very good experience It was the service department that sold me on this dealership in the first place. Good people to deal with. 19000 trouble free miles, 11months in my It was the service department that sold me on this dealership in the first place. Good people to deal with. 19000 trouble free miles, 11months in my 2017 Tiguan.. I recommend Volkswagen and Gunther to all my friends More
Curtesy and Top Notch Customer Care I have always been treated curteoysly at Gunther Motors Service Dept. The Service Specialist go out of their way to ensure any serivce and/or repairs I have always been treated curteoysly at Gunther Motors Service Dept. The Service Specialist go out of their way to ensure any serivce and/or repairs are done satisfactorily, on time and on budget. Over the years (after 6 cars purchased/leased at Gunther VW) I have developed a rapport with some of the specialists. More
Tiguan Service The service was great. He explained how it would work. He set expectations and fulfilled them. Great job! I would recommend Gunther VW to all. The service was great. He explained how it would work. He set expectations and fulfilled them. Great job! I would recommend Gunther VW to all. More
came in with problem the day before thanksgiving Engine came says go straight to dealer. they fix engine just a computer update! Then made a Friday morning appointment! Di the day before thanksgiving Engine came says go straight to dealer. they fix engine just a computer update! Then made a Friday morning appointment! Did other service for updates and minor recalls! done in less than two hours. More
Service with no pain It is hard to navigate your way into the service dept. Once there it is very well organized. Rep made it pain free. Professional and work was done in It is hard to navigate your way into the service dept. Once there it is very well organized. Rep made it pain free. Professional and work was done in time promised More
Effortless.....the whole experience was quick and easy. I primarily gave a five-star rating due to my salesman Divardo. He was amazing. He had all the paperwork ready for me to cut down on the wait time I primarily gave a five-star rating due to my salesman Divardo. He was amazing. He had all the paperwork ready for me to cut down on the wait time. He got me exactly the car I wanted at the right price without any haggling. He is not a high-pressure salesman but cares greatly about his customer's satisfaction. I highly recommend working with him!! More
Excellent customer service! As soon as I pulled up to the service department without an appointment I was greeted with superb customer service. Both gentlemen that attended me as As soon as I pulled up to the service department without an appointment I was greeted with superb customer service. Both gentlemen that attended me as I pulled in, were excellent at their jobs. The service manager gave exceptional customer service. More
My first car from Gunther I mett Tomas Perez that helped me with the selection of the right Atlas for me, everything went as I had plan, Tomas is very good of what he does. I mett Tomas Perez that helped me with the selection of the right Atlas for me, everything went as I had plan, Tomas is very good of what he does. More