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Gunther Volkswagen of Fort Lauderdale

Davie, FL

4.6
1,112 Reviews

1660 S State Road 7

Davie, FL

33317

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Showing 1,112 reviews

December 19, 2018

Excellent service. They were fast and very courteous when I took my Tiguan in for an oil change and tire rotation I would most definitely recommend this particular deale More

by Mephizo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Perez, Jimmy Gonzalez
Dec 21, 2018 -

Gunther Volkswagen of Fort Lauderdale responded

Mephizo, our service department supplied you with a fast and friendly expereince during your Tiguan's oil change and tire rotation visit. Thank you for your recommendation and for providing our dealership with your business.

December 19, 2018

2019 VW Passat I love my new 2019 Passat. It was a pleasure working with Julian. He was courteous and very professional the entire time I was at the dealership. I go More

by Kristijan1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Ospina, Aleks Osovskiy
Dec 21, 2018 -

Gunther Volkswagen of Fort Lauderdale responded

Kristijan, during the entire time you spent at our dealer, Julian was nothing but a pleasure to work with. We are overjoyed to hear you scored yourself a great deal on the 2019 Passat and had fun doing it! Thank you for your purchase with Gunther VW and writing a review on the expereince you recieved.

December 17, 2018

Battery Change Took too long should of taken 10 minutes max. 2 1/2 hours was way too long to wait for a battery to get changed. More

by LAURIERUBLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Clarke
Dec 18, 2018 -

Gunther Volkswagen of Fort Lauderdale responded

Laurie, we appreciate your patience and the time you dedicated to your recent service visit. Please understand that we do our best to work as fast as possible and that most service work we receive is typically completed in a 2 hour time period. Nonetheless, thank you for expressing your concerns and taking the time to leave us your review regarding your overall expereince.

December 17, 2018

Amazing Jimmy is an asset to your company. He was very nice, knew what the problem was and how to find the solution. Worked with my budget to take care of w More

by MMONTOYA6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Gonzalez
Dec 18, 2018 -

Gunther Volkswagen of Fort Lauderdale responded

MMONTOYA6, thank you for recognizing how much an asset Jimmy is to the Gunther Volkswagen team. We are glad to hear that he was able to find a resolution to your vehicle's issue at a price you were comfortable with. Your 5-star review is deeply appreciated and thank you for sharing what an amazing experience you received at our dealership.

December 16, 2018

Perfection The great experience all started from the beginning when I scheduled an appointment at 12 and I arrived there 20 min due to traffic. I was already pr More

by FLORESM510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Clarke
Dec 19, 2018 -

Gunther Volkswagen of Fort Lauderdale responded

FLORESM510, we understand that sometimes our customer's expereince unforeseen events such as traffic. As you saw, our team does our best to accommodate each and every appointment so that we can ensure a great service visit for all. Clifton was able to follow through on your vehicle's servicing in a timely manner as well as making sure your tires were rotated and filled with air. We agree that your expereince at Gunther couldnt have been more perfect and we thank you for sharing how pleased you were with your first visit!

December 16, 2018

Excelente La atención espectacular, el señor Divardo fue de muy gran ayuda. Nos hablaron de todos los servicios y ayuda que podríamos tener al comprar un Volksw More

by lisaraujo18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janos Turoczi, Divardo Valdes
Dec 18, 2018 -

Gunther Volkswagen of Fort Lauderdale responded

Lisa, Divardo le dio una experiencia espectacular al informarle sobre los beneficios de comprar un Volkswagen. Gracias por su negocio con Gunther y por escribir su opinión.

December 16, 2018

Incompetent Went in for my 15,000 mile service and after picking up my car, a light came on. Once I checked it, the reservoir was empty. They want to correct at t More

by CLINTWBYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Saldana, Joseph Healey
Dec 18, 2018 -

Gunther Volkswagen of Fort Lauderdale responded

Clint, we fully understand the inconvenience you experienced from your recent service visit. Our Service Manager Joseph has personally reached out to you and taken necessary actions to rectify the situation, but you continue to refuse our efforts. The solution you are requesting is simply unethical. Please understand and respect that our dealership follows certain protocols and procedures that are put into place and followed accordingly. To reiterate the solution that Joseph has offered, we can either collect your vehicle or send someone to you in order to take care of your empty reservoir issue. You and your wife have been servicing your vehicles with Gunther Volkswagen for many years and you can agree that we have always put your needs first. We are confused as to how this is our "3rd mess up." When asked about our "mess ups" in your discussion Joseph, you failed to provide any examples of an unaccommodating visit or issue with us in the past. Again, we have made multiple suggestions on how we can best accommodate you and resolve the issue but you refused our assistance. If you should change your mind, feel free to contact Joseph. Thank you for your time.

December 13, 2018

thanks to alexandro motta for take care of my car. thanks guys you make my day. I love volkswagen. my jetta save a lot of gas. More

by Juamlopez22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alessandro Motta
Dec 14, 2018 -

Gunther Volkswagen of Fort Lauderdale responded

Juamlopez22, we are so pleased to know that we continue to make your day when you come for a visit. Thank you for your kind words for Alessandro and sharing your love for Gunther and the Volkswagen brand!

December 13, 2018

Great experience I have being dealing with jose Saldaña d'Or a few years. My Volkswagen is running good and I am planning on g getting a new one soon thank you More

by JESUSESMIFUERZA11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Saldana
Dec 14, 2018 -

Gunther Volkswagen of Fort Lauderdale responded

Jesus, we look forward to having the opportunity to assist you with another Volkswagen purchase. Thank you for writing your review on the great expereince Jose has consistently provided you.

December 13, 2018

Great people to deal with Gary and Alan are top notch . They really do care that you go home happy. Very professional . Made sure that we got what we wanted, however complicate More

by IBUYGOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Biafore, Alan D’Agostino
Dec 14, 2018 -

Gunther Volkswagen of Fort Lauderdale responded

IBUYGOLD, your happiness is our top priority! With the help of Gary and Alan, they were able to turn a complicated and timely deal a successful transaction for everyone in the end. Thank you for rating our dealership with your 5-stars!

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