Gunther Volkswagen of Fort Lauderdale
Davie, FL
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easy friendly Just bought a used Jetta through Julian and Frank. Both guys were very friendly, polite, honest and relaxed. Aside from the superb sales staff, the Just bought a used Jetta through Julian and Frank. Both guys were very friendly, polite, honest and relaxed. Aside from the superb sales staff, the service department is also top notch. Highly recommended. More
Horrible dealers Run the other way. Especially when buying a used car. In my particular transaction, they were very dishonest. They told me they did a proper inspec Run the other way. Especially when buying a used car. In my particular transaction, they were very dishonest. They told me they did a proper inspection and after i bought the car and got it inspected, it had damage. When I asked to return it in less than 8 hours of ownership, they told me they would not. Then they stopped answering my calls, etc. I have filed with the BBB, so let's see if they make good on anything. As of now, I will never by from a Gunther again! More
great experience buying my new car Jorge Matovelle is not just a good representative but also a great person with a great attitude looking to help me as loyal customer. Great people at Jorge Matovelle is not just a good representative but also a great person with a great attitude looking to help me as loyal customer. Great people at the dealer. More
Misrepresented what was included until after car was purchas Smooth operator salesperson and general pre owned sales manager. Really so friendly up front and now that they lied about an important feature, they a Smooth operator salesperson and general pre owned sales manager. Really so friendly up front and now that they lied about an important feature, they are lying even more. In my entire life of buying cars have I met such deceitful car salesman. They are completely fabricating the truth. Beware of smooth talkers and liars. Try another dealership, where perhaps you will get what you pay for! More
Overpaid, do not explain all the numbers. Purchased a used vehicle that was overpriced due to Gus Menchaca sales tactics. Once in his office he never explained exactly all the fees and what wa Purchased a used vehicle that was overpriced due to Gus Menchaca sales tactics. Once in his office he never explained exactly all the fees and what was the sale price of the car. He just said work with the bottom price while he left a lot of blank spaces on the contract. We went back and forth on the sale price for a while and after an hour of them holding my trade in keys, being pressured, not having the correct figures in front of me. Did the deal. After I noticed they used my trade in to add more useless fees and bring up the sale price of the car. Ended up paying $4000. + More than I should have. Also they said all the maintenance was done on the car, It wasn't according to the dealer they took it too missing the 30,000 mile service. They were nice enough to change the battery, they topped of the tank and we're going to touch up the car. I had purchased another car from Gunther Mazda three years ago, but will not go back. they have lost my business for good. Also I just picked up the retail purchase agreement on 2/20/15 and the cash price on the order is different from the finance paperwork. Please look into this and get back to me. Nelson P. The first Generation Gunther Family would not be pleased. More
go somewhere else No one calls you to let you know the status of your car and when you call there is always some excuse. The car was supposed to be ready after 3 busine No one calls you to let you know the status of your car and when you call there is always some excuse. The car was supposed to be ready after 3 business days, then 4 after we dropped the car off. They have had the car 10 business days as of today. At this point I wouldn't be surprised if someone is driving around in my car. STAY AWAY THIS PLACE IS A JOKE!!!!!! More
Jasmin is a joy to work with. I went in to see Jasmin after scheduling to see her via the internet (she works in internet sales). She was very straightforward with us and had every I went in to see Jasmin after scheduling to see her via the internet (she works in internet sales). She was very straightforward with us and had every question we could come up with answered by herself or someone else if she was unsure (of random VW facts). Jasmin offered us coffee upright and did everything in her power to give us the best deal we could. Even though I did not go through with the sale, she was extremely courteous upon my decision and even offered to fill up our gas tank for making the 1hour+ drive! More
Best dealership experience! We had a tight budget and time frame to purchase a car and Yogi Gunther went out of his way to meet our needs. Because of his attention to detail and We had a tight budget and time frame to purchase a car and Yogi Gunther went out of his way to meet our needs. Because of his attention to detail and personal touch, our experience was outstanding! More
Jose Saldana in service treated me well. Auto service organizations are more often than not lambasted and not praised. In my case, Jose Saldana the Assistance Service Manager at Gunther trea Auto service organizations are more often than not lambasted and not praised. In my case, Jose Saldana the Assistance Service Manager at Gunther treated me well during my last visit with my 2007 GTI. He actually helped me out addressing an ignition coil problem that was related to an earlier recall - Jose went out of his way to get my car fixed at a reasonable cost where VW of America wouldn't help me at all. Kudos Jose - Thank you - John A. - Black 2007 GTI - 008444 More
Incredible experience with Gunther I cannot say enough wonderful things about this dealership, in particular Jose Saldana. He made this experience easy and pleasant. Jose understands I cannot say enough wonderful things about this dealership, in particular Jose Saldana. He made this experience easy and pleasant. Jose understands customer service and is extremely knowledgeable about the repairs needed for my vehicle. He embodies he spirit of Gunther and it's reputation for excellence. I would absolutely send anyone to him for service on their vehicle. More