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Gunther Volkswagen of Fort Lauderdale
Davie, FL
1,112 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,112 reviews
April 02, 2018
Fast and effective Making the appointment was super easy. Once I got to the dealer, Cory Robinson was very helpful explaining everything related to my service appointmen Making the appointment was super easy. Once I got to the dealer, Cory Robinson was very helpful explaining everything related to my service appointment. After a little more than an hour, I was already driving out of the dealer. Would definitely recommend to anyone. More
by Ricardo Romanach
Verified CustomerEmployees Worked With
Cory Robinson
April 02, 2018
Very professional This sevice department is always professional and efficient. Work was done in a timely manner. I believe Gunther Volkswagen of Fort Lauderdale is an h This sevice department is always professional and efficient. Work was done in a timely manner. I believe Gunther Volkswagen of Fort Lauderdale is an honest dealer with a long term view to get and keep customers. More
by BENNTHERE
Employees Worked With
Jimmy Gonzalez
March 31, 2018
Excellent Quentin help with the selection of our Atlas. We were looking for a good price . He listened and made it happened for us. . I’ll recommend Quentin and Quentin help with the selection of our Atlas. We were looking for a good price . He listened and made it happened for us. . I’ll recommend Quentin and Gunther to my friends and family. More
by Italiano
Employees Worked With
Quentin Jarlson
March 29, 2018
Sales experience Great place with great people. Love the car and the experience was by far the best I ever had. See Quentin for your next vehicle, highly recommended ! Great place with great people. Love the car and the experience was by far the best I ever had. See Quentin for your next vehicle, highly recommended ! More
by Carguymia
Employees Worked With
Quentin Jarlson
March 29, 2018
Excellent Go see Quentin to buy your next car . He is very knowledgeable and patient . He listen and worked out a great deal . Dealership is clean and they have Go see Quentin to buy your next car . He is very knowledgeable and patient . He listen and worked out a great deal . Dealership is clean and they have awesome coffee. More
by Ladybug
Employees Worked With
Quentin Jarlson
March 29, 2018
Good experience They made buying a car easy. I would definitely recommend this dealership to friends and family. My salesman Quentin was very easy to deal with They made buying a car easy. I would definitely recommend this dealership to friends and family. My salesman Quentin was very easy to deal with More
by Sweet ride
Employees Worked With
Quentin Jarlson
March 27, 2018
Horrible Sales Department This is my second and final time purchasing/leasing a vehicle from this dealership (My first experience was OK so decided to come back). The salesman, This is my second and final time purchasing/leasing a vehicle from this dealership (My first experience was OK so decided to come back). The salesman, Divardo Valdes, was horrible. First he had no knowledge, nor the desire, to go over the vehicle features and answer my questions. He was just trying to push and close the transaction right away. Made the negotiation process longer by trying to sell me on something I did want or needed. He blatantly lied to my face and made commitments he could not meet. I was returning my first lease and was naïve about certain procedures before returning the vehicle. I was on the last month of the lease and the car, although in very good condition, was not yet inspected. He told me he would receive the car and "take care" of returning the vehicle for me and assured me I would not have to make my last payment. As long I leased another vehicle he would receive the unexpired lease and include the last payment on this transaction. Needless to say, none of this happened. Three months after I received a bill from VW Credit for the last payment and excess wear and tear costs. I called him and he would not answer his phone nor return my calls. It took me calling the main line and reaching out to another salesman to get someone to help out. After much back and forth he sent me a message, not even a phone call, saying he did not "discuss" any of this with me and would not take responsibility for the charges. Some family members have done similar transactions at other dealerships and haven't dealt with this "bait and switch" as I did. It is obvious some honesty and training is needed. He should have inspected the vehicle and warned me of possible excess wear and tear charges. Not brush it off in order to encourage me to get into a new lease. The payment for the old lease should have been detailed in the new lease contract (I should have questioned this since the amount shown for down payment was not broken down). Don't let this happen to you. Have the salesman write down EVERYTHING he's promising and include in the final contract. More
by TrickedGuy
Employees Worked With
Divardo Valdes
March 23, 2018
Convenient location and great sales experience Gunther VW is clean, conveniently designed and located, and the sales people are excellent. There’s nothing hidden and no deceptive gimmicks. Really e Gunther VW is clean, conveniently designed and located, and the sales people are excellent. There’s nothing hidden and no deceptive gimmicks. Really enjoying the new SUV, and would recommend. Thanks Quentin! More
by dana789
Employees Worked With
Quentin Jarlson
March 20, 2018
Excellent customer service Quentin was awesome, he was able to get me out of my current lease into a new lease on a Jetta with upgrades I was looking for!!! Quentin was awesome, he was able to get me out of my current lease into a new lease on a Jetta with upgrades I was looking for!!! More
by Partyman30
Employees Worked With
Quentin Jarlson
March 17, 2018
Very professional and not stressful sales process. Financial process was also direct with no hidden costs. Quentin accommodated my requirements as much as he could. I and not stressful sales process. Financial process was also direct with no hidden costs. Quentin accommodated my requirements as much as he could. I will recomend this dealer. Thanks More
by Beetle
Employees Worked With
Quentin Jarlson
