Gunther Volkswagen Volvo of Coconut Creek - Service Center

I bought my Volvo here and I’m very happy I did. The service sept has been great thus far. Ranni in service has been great!! He is very knowledgeable and helpful. Thank you Ranni for all your The service sept has been great thus far. Ranni in service has been great!! He is very knowledgeable and helpful. Thank you Ranni for all your assistance. Sincerely. White Volvo X60 owner More

Excellent service. Knowledgeable service asst mgr. Courteous, helpful, accommodating and efficient Welcoming and immaculate guest waiting area. Knowledgeable service asst mgr. Courteous, helpful, accommodating and efficient Welcoming and immaculate guest waiting area. More

outstanding service department makes the dealership much better than their peers in west broward ciunty better than their peers in west broward ciunty More

Dropped off the car at night and everything was done by midday. Quick and easy. midday. Quick and easy. More

Gunther (Brad) fit me in for an emergency although they were booked. My car was ready in 3 hours. Great job performing in a clutch! were booked. My car was ready in 3 hours. Great job performing in a clutch! More

Great service with Allen. Took care of my concerns with my vehicle. Will be back Took care of my concerns with my vehicle. Will be back More

This man is professional efficient friendly and is spot on with his work A dedicated employee on with his work A dedicated employee More

I had a worse experience with this Volvo Gunther Coconut Creek car dealership, I will not talk about the previous experience, I want to talk about the last one. My car is 3 years old and still under warran Creek car dealership, I will not talk about the previous experience, I want to talk about the last one. My car is 3 years old and still under warranty, last week some message appeared on the scoreboard, and I knew that the car was under warranty and took it to a Volvo dealership. What was my surprise when, literally an hour later, I received a message from the serviceman that the part that needs to be replaced is not covered by warranty, since we spilled something in the car, and the part is sticky inside and out, this provoked a breakdown of this part. Plus cheap quality and Volvo design. (As the Manager said) In my case, the workers didn't even try to do it under warranty (never showed us proof that Volvo denied to cover the part) when I asked to see the part they replaced, which they said was covered in something sticky, in fact , it turned out to be clean, I even took picture in front of them, from all this we can conclude that the manager working with us lied, but in the report they wrote: LIQUID RESIDUE ON THE MODULE, AS INSIDE THE MODULE. But they did not even try to open the part. I don't know why they lie, but the whole thing cost me almost $900. I will not leave it like this and will continue to complain. 1. We have never spilled anything in the car, our car looks like new 2. The manager repeated 3 times that the quality and design of VOLVO is very cheap and he meets 3-4 cases with this problem per month. I DO NOT RECOMMEND ANYONE TO GO TO THIS DEALER ( VOLVO GUNTHER ) AND THEY SHOULD BE ASHAMED OF THEIR DISHONEST TRICKS. More

The tech didn’t often reply in a timely manner and the costs were much more than if I had taken it elsewhere costs were much more than if I had taken it elsewhere More