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Gunther Volkswagen Volvo of Coconut Creek - Service Center

Coconut Creek, FL

4.3
396 Reviews

396 Reviews of Gunther Volkswagen Volvo of Coconut Creek - Service Center

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November 26, 2018

First Service Impressions Rennie went above and beyond expectations, by fitting my request in and took personal care of my concerns. Would highly recommend him to others as he More

by KYLEMLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rennie Singh
Nov 27, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Kyle, first impressions are the most important and we couldnt be more excited to hear that Rennie delivered you an exceptional service experience by respecting and addressing all your concerns. We thank you for your recommendation and look forward to assisting your needs in the future.

November 26, 2018

SATISFIED WITH SERVICE GOOD SERVICE - WAITING TIME WAS APPROPRIATE - FRIENDLY SERVICE - EXPLAINED IN DETAIL WHAT WAS RECOMMENDED FOR REPAIRS - KEPT ME INFORMED WITH PRICES More

by carltond55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RENNIE SINGH
Nov 26, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Carltond55, it's a pleasure to receive your review for Rennie and hear that your service experience was 100% satisfying. Thank you for expressing your appreciation to keep you up to date and informed throughout your entire visit.

November 26, 2018

Great job Very polite and helpful staff. Very thorough. On time and prompt. They clean the car and feels new after the service. They are good with giving a loan More

by Vamsi p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, rennie
Nov 27, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Vamsi, your overall experience with Gunther Volvo has been nothing less of 5-stars. We are glad to hear that our services to you have been prompt and helpful. It's great to hear your feedback and thank you for your review.

November 21, 2018

Very accommodating to my needs and concerns This dealership is superb! They are very accommodating to your needs, from a nail in your tire to full service needed. Everyone there is expectionally More

by PAULETTE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Walker, David Butterly and Rennie
Nov 21, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Paulette, exceptional service for our exceptional customers! Thank you for sharing how accommodating we have been to your needs and concerns. We appreciate your praise for us in your 5-star review.

November 20, 2018

Great Service! I came in for service: check engine light came on that morning, and they were able to accommodate me within a couple of hours. David Butterly greeted More

by YU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Butterly
Nov 20, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

YU, David's assistance to you and your vehicle's check engine light servicing, shows just how dedicated our team is to create genuine relationships while taking care of your needs. Being able to accommodate your visit and receiving your support is a great success for the Gunther Volvo Cars Coconut Creek team and we thank you for stopping by.

November 13, 2018

Superb customer service Stellar service, excellent experience and great waiting room with comfy sofas, complimentary beverages and even a cappuccino/espresso maker. David was More

by Caro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Butterly
Nov 13, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Caro, we appreciate your recommendation for David and the Gunther team as well as thank you for sharing such stellar compliments for our brand new Volvo facility. It’s great to know that you are enjoying yourself with our comfortable waiting area and delicious cappuccinos. Thank you for your review and for stopping by.

November 09, 2018

Volvo cx60 service appt. We showed up a little bit early for our appointment and they took us right in regardless. They communicated with us to keep us informed on the status More

by pdayrph
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave in the service department, Sergio de Udaeta
Nov 12, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Pdayrph, Dave and Sergio delivered you an attentive and efficient service visit by making sure you were up to date with your vehicle's status. We thank you for sharing how through your service experience was as well as making your recommendation for our dealership.

November 09, 2018

S90 Service Gunther Volvo service team is awesome. From the moment I arrived early to the time I picked up my spotless car they were professional, knowledgeable More

by ALANDURYEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Butterly and Matthew Mullane
Nov 12, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Alan, the Gunther Volvo service team delivered you a professional and knowledgeable service visit by making sure your vehicle was spotless at pickup. Thank you for mentioning our efforts to bring you a 5-star service experience and for leaving us your review.

November 06, 2018

Great service Rennie was super to work with - very friendly, informative when asked questions, and our car was ready ahead of time. I also appreciated the various More

by BLUEEYESJDK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rennie Singh
Nov 07, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

BLUEEYESJDK, we can agree that Rennie worked hard to attend to your vehicle's needs by keeping you in the loop with the status of your service visit. Thank you for your recognition and appreciation for his efforts as well as taking the time to leave us your review.

November 05, 2018

Great and on time service. Friendly service. Staff was knowledgeable. Got a complementary NAV software upgrade. Car was ready before time. Facilities were very clean. Took a loo More

by abeuses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reyad Singh
Nov 05, 2018 -

Gunther Volkswagen Volvo of Coconut Creek responded

Abeuses, it sounds like you took advantage of everything we have to offer during your wait time for your vehicle's servicing. You were able to enjoy yourself in a test-drive while allowing our team to take care of your needs. We are happy you were able to make the most out of your visit and thank you for taking the time to share that with others.

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