Gunther Volkswagen Volvo of Coconut Creek - Service Center

Great Service at Gunther Volvo of Coconut Creek Great and responsive service. Our new XC40 was in for some minor repairs and software updates. Our service advisor, Rennie Singh, was most helpful a Great and responsive service. Our new XC40 was in for some minor repairs and software updates. Our service advisor, Rennie Singh, was most helpful and responsive. He carefully went over the vehicle with me and verified the operation of the various systems and subsystems. He identified what needed to be looked at. When the vehicle was done, he went over in detail what was done. After getting home, I had a follow up question due to a software update of the Sensus system and he took the time to explain to me what it was doing and why. Rennie is just great, responsive, attentive and caring More

Always GREAT I needed to have a rear brake light replaced; called service. Rennie told me to be there any time before closing. When I got there, Rennie seemed to I needed to have a rear brake light replaced; called service. Rennie told me to be there any time before closing. When I got there, Rennie seemed to be waiting for me with the light bulb. I did not even have to get out of my car. What great, efficient service. Thank you. More

Great Everything was Great with the work done on the Volvo. The new building was a nice improvement. Love having the car washed before it is returned. Everything was Great with the work done on the Volvo. The new building was a nice improvement. Love having the car washed before it is returned. More

Good experience After my car stopped on the highway, they check my SUV top to bottom didn't find the cause but update the system to make sure that is wouldn't happene After my car stopped on the highway, they check my SUV top to bottom didn't find the cause but update the system to make sure that is wouldn't happened again. More

I went in to get the a/c repaired I went in the get my a/c repaired but after picking the car up I got a low battery charge warning. I tried to speak to someone all day the following I went in the get my a/c repaired but after picking the car up I got a low battery charge warning. I tried to speak to someone all day the following day and had no return call. I drove the car back to the dealership on my way home from work. Thanks to Alicia, they took a look right away. It ended up that they replaced the battery. I find it odd that the very same day the a/c was fixed that the battery went bad. It was the end of the day on Friday when all was fixed and no one really explained what had happened. I am happy that the warranty covered everything. More

SERVICE MANAGER HAD A BAD DAY! brought my 2019 volvo in for service to this location after having done business with them in the past. service thec was 15 mins late for the appointm brought my 2019 volvo in for service to this location after having done business with them in the past. service thec was 15 mins late for the appointment... of course I was 10 mins early...put my car in for service and I was aggressively told NO LOANER CARS unless its a warranty repair... I even mentioned to the service manager that i have rental reimbursement for $50 a day. after getting a real bitter feeling and the manager throwing out big names of the owner and the General manager, I headed the advise of the service manager to take my business "down the street" to Weston Volvo. HAPPY to say for me I called and made an appointment with Weston Volvo the second question they asked me "would you like a loaner car... I couldn't believe how i was talked down to at Gunther, and I will not be bringing any try to ruin your customers and try to put a smile on every persons face :) More

Best Volvo service I dropped my Volvo for the software update and was done quick and smooth. I love Gunther Coconut Creek and I recommend all my friends to come and visi I dropped my Volvo for the software update and was done quick and smooth. I love Gunther Coconut Creek and I recommend all my friends to come and visit this dealership More

David Butterly was excellent Everyone was attentive. Excellent assistance and customer service. Good follow up and keeping abreast of status of car. David Butterly was extremely h Everyone was attentive. Excellent assistance and customer service. Good follow up and keeping abreast of status of car. David Butterly was extremely helpful and fantastic! More

Efficient and prompt Service was done to my satisfaction. The dealership was responsive and heard my concerns. The waiting area was pristine and everyone was helpful. I wo Service was done to my satisfaction. The dealership was responsive and heard my concerns. The waiting area was pristine and everyone was helpful. I would recommend Gunther Volvo in Coconut Creek to anyone. More

Friendly competent service The service advisor David was great to work with and everything worked out well right through to the cashier you car was washed and looked great when The service advisor David was great to work with and everything worked out well right through to the cashier you car was washed and looked great when I picked it up More