Gunther Volkswagen Volvo of Coconut Creek - Service Center

Great service The service was the highest quality, it was fast, convenient, and the price was competitive with non dealer shops. The drop-off and pick-up experience The service was the highest quality, it was fast, convenient, and the price was competitive with non dealer shops. The drop-off and pick-up experience was quick and easy and there were no surprises. More

1 year service All was good except I was surprised that I was charged for tire rotation. Ivy ever had to pay for that with any car having warranty service in the pas All was good except I was surprised that I was charged for tire rotation. Ivy ever had to pay for that with any car having warranty service in the past. Service center was clean , people I met polite . I realize it was difficult to fully vacuum the car since I, of necessity, had a dog crate and cushion in the back, and it wasn’t. More

Maintenance Service Being a first time user with your on line booking for maintenance service, I was excited to complete and choose my own service appointment. Thanks Being a first time user with your on line booking for maintenance service, I was excited to complete and choose my own service appointment. Thanks More

Polestar V60 Having a problem with exhaust fumes in cabin. Service department was not able to diagnose the cause of the issue. Had to request help from VolvoUsa. Having a problem with exhaust fumes in cabin. Service department was not able to diagnose the cause of the issue. Had to request help from VolvoUsa. More

Problem resolved My original service created a minor problem regarding the On Call app. I assumed that the problem was caused by the local dealer. It turned out it was My original service created a minor problem regarding the On Call app. I assumed that the problem was caused by the local dealer. It turned out it was a problem stemming from VOLVO USA. Both the service department and my salesman helped to resolve the problem. Thanks to Rennie,David and SERGIO. More

Great Service and super Service Advisor I brought my car in to have the City Safety and park assist sensors checked and I did not feel they were operating effectively. Rennie Singh was my s I brought my car in to have the City Safety and park assist sensors checked and I did not feel they were operating effectively. Rennie Singh was my service advisors. He handled the process efficiently. He got the car in right away and I was done within an hour. As a result, I did not have to take the free loaner vehicle and saved time driving back n forth from home. They are always most responsive. More

Professional Service My service advisor Rennie was great. He consulted with the mechanic and communicated the process to install a tuner for my V60 Polestar.installation w My service advisor Rennie was great. He consulted with the mechanic and communicated the process to install a tuner for my V60 Polestar.installation was satisfactorily completed in the expected time. very More

Very professional Renny was great!! Very helpful and knowledgeable. Fast service From start to finish great experience . Will definitely recommend service department Renny was great!! Very helpful and knowledgeable. Fast service From start to finish great experience . Will definitely recommend service department . I was very pleased with everything. More

volvo appointment I was so impressed with the professionalism of David Butterfly. He went above and beyond to make sure that my appointment was efficient and productive I was so impressed with the professionalism of David Butterfly. He went above and beyond to make sure that my appointment was efficient and productive. His manner was kind and courteous and he had amazing customer service. I was extremely impressed with him and I would recommend him thoroughly. In truth, in the past I have been disappointed with the customer service and David totally changed my opinion. More

Service visit I had a service appointment to see if an odd reflection in the surface of my passenger door could be corrected. I was Met on time and assured the pr I had a service appointment to see if an odd reflection in the surface of my passenger door could be corrected. I was Met on time and assured the problem could be corrected. And it was I left a happy client in less Time than I was told I would likely wait. Thank you Rennie and Tanner and to those in the detail area that worked on my car. More