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Gunther Volkswagen Volvo of Coconut Creek - Service Center

Coconut Creek, FL

4.3
396 Reviews

396 Reviews of Gunther Volkswagen Volvo of Coconut Creek - Service Center

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March 06, 2019

Excellent customer service. Very good assistance with technical advice and timely completion of repairs.service rep checked tread on all tires to determine additional available m More

by princetran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remie Singh
Mar 07, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

Princetran, it sounds like your service advisor completed your service in a supportive and timely manner. Thank you for taking the time to provide our dealership with your positive feedback.

March 05, 2019

Xc90 service Very fast turnaround! Got my car back the next day. Service advisor was excellent knowledgeable and attentive! I really liked working with him and I c More

by JASONBLUPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Hancock,Don Ryan,Bernard Jordan,Jared Williams,Sham Balkiss
Mar 05, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

Jason, thank you for mentioning the genuine and trustworthy experience you shared with us. You can bet your vehicle is great hands when you service with Gunther!

March 05, 2019

Pristine Detailing Brought my new volvo in for detailing. Car looks great and was ready on time. Service area near and clean. Asst service manager Dave very courteous. More

by EUGENE1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Balkiss, Sham Balkiss
Mar 05, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

Eugene, a pristine detailing and courteous service experience brought to you by the Gunther Volvo Coconut Creek service team. Thank you for your kind words and positive review.

March 04, 2019

Flat tire Quick and friendly service as always! Sham and Yogi are the easiest to work with! Highly recommend VW Gunther for car sales, service, or maintenance! More

by KTIBAVISKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yogi Gunther,Sham Balkiss
Mar 04, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

KTIBAVISKY, we are happy to hear how Sham and Yogi make each visit quick and easy for you! Thank you for making your recommendations to our dealership.

March 04, 2019

great customer service David was great dealing with, quick support and fully satisfied with the results. Good communication and very friendly staff. good coffee, nice facili More

by JERKERGUNNARSSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mihai Sucalescu
Mar 04, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

JERKERGUNNARSSON, thank you for your compliments for our staff, our services, and our facility. It is great to hear how satisfied you were with your purchase and visit at Gunther Volvo Coconut Creek.

March 02, 2019

Another excellent Gunther Volvo service experience David and the service technicians were professional and thorough. From intake through resolution they kept me updated, continuously making me feel tha More

by plewismoors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in Service
Mar 05, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

Plewismoors, your satisfaction is of the highest importance to us and we couldn't be happier to hear how secure you felt in the service and knowledge we supplied to you. Thank you for complimenting the level of professionalism and thoroughness you received during your visit.

February 28, 2019

Thanks to Rennie! Always a pleasant experience when dealing with Rennie in Service (and Dave also). Car symptoms were addressed, repairs made, and car drove almost lik More

by ATHLOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rennie, Dave in Service.
Mar 01, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

ATHLOU, it sounds like we were able to complete and address all your questions and concerns during your recent service experience. We're so glad to hear how pleasant your visit went Rennie and Dave and thank you for stopping by!

February 28, 2019

Check Engine Light illuminated My car was taken in on time. The reason for the illuminated Engine light was found. The needed part was in stock and was thankfully covered by my ex More

by xc70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in Service
Mar 01, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

XC70, your service visit couldn't have been more convenient! Without compromising the quality of service, Dave was working hard to ensure that your vehicle was repaired and delivered back to you in no-time. We can't thank you enough for provided Gunther with your business for all these years. Thank you for being one of our loyal Gunter customers!

February 21, 2019

Excellent service appointment David Butterly was great and extremely accommodating. The entire staff I encountered was extremely pleasant and helpful. Overall great service experie More

by Laura123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Butterly
Feb 22, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

Laura123, we are glad to know David's services were extremely accommodating and helpful to you during your visit. We would love nothing more to see you back in; thank you for your visit to our service center.

February 21, 2019

probably not recommend I left my car for a tire rotation. When they called back, they said it would be ready within an hour. I went over at 11:50 am and was told that it wo More

by JRB6427
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rennie and another service manager
Feb 22, 2019 -

Gunther Volkswagen Volvo of Coconut Creek responded

JRB6427, thank you for taking the time to reach out to our dealership. In order to properly address your concerns, we ask that you please provide us with more information such as your name and telephone number, this will allow us to gain a better understanding of your experience.

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