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Gunther Volkswagen Volvo of Coconut Creek - Service Center

Coconut Creek, FL

4.3
396 Reviews
Call Service Center (866) 990-6346

396 Reviews of Gunther Volkswagen Volvo of Coconut Creek - Service Center

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February 12, 2024

Horrible Service dept, horrible techs, horrible dealership. Every service appmt is a nightmare filled with excuses. The last oil change they left the mileage sticker on the top windshield and put a More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Dubinsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
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February 10, 2024

very good service, quick to get an appointment, efficient and left the car clean very satisfied with the work carried out! More

by hugoboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service département
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Feb 12, 2024 -

Gunther Volkswagen Volvo of Coconut Creek responded

We're delighted to know you had a positive experience with our service team at Gunther Volvo Cars Coconut Creek. Thanks for highlighting the efficiency and cleanliness of your car post-service! We'll see you next time. Safe travels!

February 08, 2024

I am very pleased with communication and quality of service for my recent visit. I had a brake job and oil change. Jordan, my service representative was a pleasure to work with. More

by captainbrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Service Rep
Report | Print
Feb 08, 2024 -

Gunther Volkswagen Volvo of Coconut Creek responded

Brent, we're delighted to know that Jordan and our team at Gunther Volvo Cars Coconut Creek provided you with top-notch service. We appreciate your feedback!

February 03, 2024

They made my appointment quickly and got me in and out quickly while I waited. More

by AHARBIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 05, 2024 -

Gunther Volkswagen Volvo of Coconut Creek responded

Hi, A Harbin! Thank you for leaving us this amazing review and kind words about our Gunther Volvo Cars Coconut Creek service team! We'll see you next time!

January 10, 2024

I am very please with the service, very profesional and solvent the problem. Good service. More

by sarita.m.butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 10, 2024 -

Gunther Volkswagen Volvo of Coconut Creek responded

Sarita, thank you for choosing Gunther Volvo Cars Coconut Creek for your vehicle's service needs! We look forward to assisting you again in the future! Safe travels!

January 03, 2024

Great Service Iliana was attentive and efficient. My car needed brakes and now it feels great. Thanks More

by Patricia Nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana
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Jan 03, 2024 -

Gunther Volkswagen Volvo of Coconut Creek responded

Hey Patricia, thank you for the 5-star rating! We're glad to know Iliana and our team at Gunther Volvo Cars Coconut Creek were able to assist with your car's needs. We look forward to serving you again! Safe travels!

December 26, 2023

I ALWAYS receive excellent customer service in the service department! I have had the same advisor for the past 4 years, Jordan Krate. Jordan ALWAYS goes above and beyond to assist me and always fol More

by KatCam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Krate
Report | Print
Jan 02, 2024 -

Gunther Volkswagen Volvo of Coconut Creek responded

Thank you for the 5-star rating! We're great to know that Jordan and our service team at Gunther Volvo Cars Coconut Creek consistently provide you with excellent customer service. We appreciate your loyalty over the years!

December 24, 2023

Eliana, Very Good attention and excellent service, Courteous, helpful, efficient, helpful without any stress. Thanks. More

by Y7A7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliana
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Jan 02, 2024 -

Gunther Volkswagen Volvo of Coconut Creek responded

We're glad to know that Eliana provided you with excellent service at Gunther Volvo Cars Coconut Creek! Thank you for your kind words, we appreciate it.

November 30, 2023

Jordan was excellent. The price has been raised to much. 3% to use a charge card, ridiculous. More

by Jmblock56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Krate
Report | Print
Nov 30, 2023 -

Gunther Volkswagen Volvo of Coconut Creek responded

We appreciate your feedback and will share this with Jordan and the team. We encourage you to reach out if there's anything else you'd like to share with us in the future. Thank you! - Gunther Volvo Cars Coconut Creek

November 15, 2023

Great experience, all issues were smoothly resolved same day. Very accommodating and helpful without any stress. More

by Ashlinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rennie 5 stars
Report | Print
Nov 15, 2023 -

Gunther Volkswagen Volvo of Coconut Creek responded

Ashlinn, we're glad to know your experience at Gunther Volvo Cars Coconut Creek was smooth and stress-free. Thanks for the positive feedback!

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