Gunther Volkswagen Volvo of Coconut Creek - Service Center

Friendly, customer service oriented, quality experience Did our regular maintenance including a recall and all was completed in a timely manner, clean, and with quality. The customer service representative Did our regular maintenance including a recall and all was completed in a timely manner, clean, and with quality. The customer service representative Rennie is always courteous and knowledgable. The new facility made the overall experience even better. More

excellent service manager our service manager was great he explained all the work that was being done to my car and why it was important to have this work done our service manager was great he explained all the work that was being done to my car and why it was important to have this work done More

Excellent Customer Service Renny was great! He called me when it was done and explained what was wrong then kept my car for a few days as I was out of town and couldn’t pick uñ. Renny was great! He called me when it was done and explained what was wrong then kept my car for a few days as I was out of town and couldn’t pick uñ. More

Always an issue at this location Could not find my car for more than 1/2 an hour after I arrived and was called and told it was ready. When they finally found it returned it un washed Could not find my car for more than 1/2 an hour after I arrived and was called and told it was ready. When they finally found it returned it un washed. Repair done right for a change but always screw up something More

regular battery change. unexpected cost overruns. there was no follow up to my question about upgrade to the GPS system in spite of the promise made by my customer service rep. there was no follow up to my question about upgrade to the GPS system in spite of the promise made by my customer service rep. More

Great Experience from beginning to end David Butterly was nothing but a pleasure from beginning to end. If he sees this, I’d like to thank him and his family for serving! David Butterly was nothing but a pleasure from beginning to end. If he sees this, I’d like to thank him and his family for serving! More

Excellent service Received my first oil change/tire rotation with my new Volvo. Service took my car for a test drive and noticed a hiccup in the breaks and fixed it for Received my first oil change/tire rotation with my new Volvo. Service took my car for a test drive and noticed a hiccup in the breaks and fixed it for me. I hadn’t even noticed. They also took care of a recent recall that I forgot to ask about. Overall very pleased. More

Excellent Thank you David for always be so helpful and for the excellent customer service that you always provide. That is why I always go to you . Thank you!!! Thank you David for always be so helpful and for the excellent customer service that you always provide. That is why I always go to you . Thank you!!!!!!! More

Top Service Dept I purchased my Volvo from another dealer which I am actually closer to in proximity. I choose to go to Gunther, simply for their know-how and they lis I purchased my Volvo from another dealer which I am actually closer to in proximity. I choose to go to Gunther, simply for their know-how and they listen. My dedicated Service Rep is Rennie, and he is hands down on top of his game. Great job and thanks to all at Gunther who help keep me and my car safe on the road. More

Best Service Center In the twenty-odd years that I have been leasing luxury vehicles, I had never been as impressed with a Service Department; it's of the highest caliber In the twenty-odd years that I have been leasing luxury vehicles, I had never been as impressed with a Service Department; it's of the highest caliber. Rennie has been my service advisor since 2016, and as usual he was very knowledgeable, courteous, and helpful. More