Gunther Volkswagen Volvo of Coconut Creek - Service Center

Excellence The process to service my vehicle is so easy. Schedule an appointment, get there, if dropping it off, a friendly shuttle driver takes you home, and pi The process to service my vehicle is so easy. Schedule an appointment, get there, if dropping it off, a friendly shuttle driver takes you home, and picks you up when the car is ready. Get there, pay for the service which is meticulously itemized in writing. Drive off in a clean and freshly detailed vehicle. What else? Satisfied! More

Not a good experience My daughter took my car in to this dealership on Monday May 27th to get the key fob linked to my vehicle that I ordered. Later that afternoon when I s My daughter took my car in to this dealership on Monday May 27th to get the key fob linked to my vehicle that I ordered. Later that afternoon when I sat in my vehicle I noticed that the mats looked different than the mats that I had and it appeared that maybe accidentally my mats were switched with someone else’s. I went back to the dealership that same week Wednesday May 29th to show the service rep the mats. He didn’t even look at the mats he glanced at it really quick and said that those are the mats and that they wouldn’t have been swapped out. If you look at the mats you can clearly see that they do not fit in my vehicle and that they have been swapped out. I would like to be contacted by someone to get this taken care if because those mats are not my mats. Never had a problem at this dealership before everyone has been very helpful and nice this is the first time I am experiencing this unfortunate issue. More

Satisfied Customer It's such a pleasure working with David Butterly. He is knowledgeable and conscientious, he ensures the customer is aware of all their options and tha It's such a pleasure working with David Butterly. He is knowledgeable and conscientious, he ensures the customer is aware of all their options and that they are completely satisfied when the job is done. More

friendly, fast service I LOVE COMING TO THE DEALERSHIP IN COCONUT CREEK. THEY TAKE GREAT CARE OF ME. I ALWAYS LEAVE SATISFIED. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP. I LOVE COMING TO THE DEALERSHIP IN COCONUT CREEK. THEY TAKE GREAT CARE OF ME. I ALWAYS LEAVE SATISFIED. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP. More

11 out 10; Customer service and service overall great. Larry couldn’t have been more accommodating. He did everything to make my service issue to go smoothly and Customer service and service overall great. Larry couldn’t have been more accommodating. He did everything to make my service issue to go smoothly and answered all my questions. More

Very satisfied I’ve been bringing my VW’s to Gunther since I bought my first car there 17 years ago. Always good to know my cars will be taken care of ensuring they I’ve been bringing my VW’s to Gunther since I bought my first car there 17 years ago. Always good to know my cars will be taken care of ensuring they will last. Special shout out for Norman who’s excellent and really care about his customers. More

Service visit became New Sale Everyone that I encountered was helpful, knowledgeable, professional and friendly approachable. Special mention for Scott who helped me the next day. Everyone that I encountered was helpful, knowledgeable, professional and friendly approachable. Special mention for Scott who helped me the next day. I didn’t quite have the knack for the keyless start of my car. Thank you to the team! More

great service amazing to deal with easy breezy super fast service easy to deal with and fixed the problem first time. don't have to come back so far so good amazing to deal with easy breezy super fast service easy to deal with and fixed the problem first time. don't have to come back so far so good More

friendly and timely service vehicle was received for service in about 10 minutes after arrival. Jordan called with info on service about 2-3 hours later. Picked up vehicle no pr vehicle was received for service in about 10 minutes after arrival. Jordan called with info on service about 2-3 hours later. Picked up vehicle no problem - thank goodness it was washed as it was filthy. thanks. More

Professional service at Coconut Creek Volvo The service department was notified in advance of my problem. When the car arrived they were ready to respond to my needs. The service manager advised The service department was notified in advance of my problem. When the car arrived they were ready to respond to my needs. The service manager advised me of what they were going to do and said he would get back to me as soon as the tests were preformed. Which he did. I was aided in obtaining a loaner car, and they even helped me unload the packages from my car into the loaner. They were professional, polite and informative. When picking up the car, they informed me of what they did to get me back on the road and what the problem was that caused the issue. More