Gunther Volkswagen Volvo of Coconut Creek - Service Center

Recall inspection I was informed via mail of a recall concerning headlight screw caps made an appointment was met and taken care of quickly politely and efficiently ! I was informed via mail of a recall concerning headlight screw caps made an appointment was met and taken care of quickly politely and efficiently ! More

Service I love in Boca and I take my car all the way to coconut creek because their service department is great. They always take good care of my car, and are I love in Boca and I take my car all the way to coconut creek because their service department is great. They always take good care of my car, and are always pleasant More

Rennie is a Rockstar Brought in my daughters Volvo for oil change, wipers and engine noise. Rennie listed all and later in the day called with diagnosis and contacted Fide Brought in my daughters Volvo for oil change, wipers and engine noise. Rennie listed all and later in the day called with diagnosis and contacted Fidelity extended warranty. He has attention to detail and keeps you in the loop. The new service area is outstanding and the personnel very nice More

Good service, but way too expensive! Brought in my 2008 Jetta because of a cylinder misfire. They told me the coils were bad and replaced them(which I agreed to), but the they got me to Brought in my 2008 Jetta because of a cylinder misfire. They told me the coils were bad and replaced them(which I agreed to), but the they got me to believe that 3 out of the 4 connector clips were bad. That costed me almost 200 dollars more. More

XC40 Service Had 1 year service on my XC40. In this case, like in other service visits, I have found our service advisor to be first rate in his knowledge, attent Had 1 year service on my XC40. In this case, like in other service visits, I have found our service advisor to be first rate in his knowledge, attention to detail, get it right the first time, and accessibility. Our service advisor is Rennie Singh and he is just super - knowledgeable about the vehicle, software status, feature operations, common service issues, attentive to the customer, etc. The service appointment process is a bit confusing as Gunther owns a VW dealership on the same site and the little things like how they answer the phone "Gunther Volkswagen" is a bit off putting; but it is ok. However, this central appointment group does not seem to be able to reserve guaranteed loaner vehicles nor understand what kind of service might be involved and hence the time required. I find it better to just speak with the service advisor directly to schedule needed service and reserve a loaner at that time. More

Bad repairmen I have nothing bad to say about the service writer but when someone tells me they can not patch a tire because my tire is dry rotted was a lie. I had I have nothing bad to say about the service writer but when someone tells me they can not patch a tire because my tire is dry rotted was a lie. I had it repaired at tires plus at a cost of $30.00 and got to look at my tires and they were not dry rotted. So they told me I needed tires and their is nothing wrong with my tires. Sorry Rennie and Gunther Volvo but you will not see me at this place to repair my car again. been here 3 times and its always $1000.00 Plus every time. More

Service I bought the car in March 2019, was attended by Larson Ennai; very satisfied with the whole sales procedure and attention. Now in July I brought th I bought the car in March 2019, was attended by Larson Ennai; very satisfied with the whole sales procedure and attention. Now in July I brought the car for service, (tire rotation) Great Service, fast attention More

Top Notch Service I made an appointment, received timely reminders and war received by someone with my appointment information at her fingertips. The waiting area was c I made an appointment, received timely reminders and war received by someone with my appointment information at her fingertips. The waiting area was clean and comfortable, coffee readily available and a pleasant atmosphere. My car was finished ahead of the promised time. Overall a good experience. More

LOVE THIS DEALERSHIP Norm is the MAN. The whole service process is very easy and I’m pleased every time I have to go. Norman needs to be promoted to manager. Norm is the MAN. The whole service process is very easy and I’m pleased every time I have to go. Norman needs to be promoted to manager. More

Average The young lady that took my original call was not friendly. The young lady at the cash register did not speak one word to me when i came to the regist The young lady that took my original call was not friendly. The young lady at the cash register did not speak one word to me when i came to the register to make my payment. Clearly, customer service was neither of their strong points. The 2 gentleman that actually helped me with the actual service of my vehcile, norman and joshua were excellent. I would absolutley woek with them again. More