Gunther Volkswagen Volvo of Coconut Creek - Service Center

Quick clean and helpful Any questions I have are always answered. My problems are always addressed in a timely fashion. The waiting area and restrooms are always clean and eq Any questions I have are always answered. My problems are always addressed in a timely fashion. The waiting area and restrooms are always clean and equipped with whatever you need More

The Best Top Notch from sales to service. Other dealerships should learn from this one. You really feel at home when you go to coconut creek volkswagen. Top Notch from sales to service. Other dealerships should learn from this one. You really feel at home when you go to coconut creek volkswagen. More

Average They didn’t refill the windshield whipper liquid in my car, which is part of the inspection. 3 hour wait for an oil change with an appt. They didn’t refill the windshield whipper liquid in my car, which is part of the inspection. 3 hour wait for an oil change with an appt. More

Best service team ever! Your service support team and especially your Technical Manager Pete Raissis are the BEST in the business! I even heard compliments from the other cu Your service support team and especially your Technical Manager Pete Raissis are the BEST in the business! I even heard compliments from the other customers. Pete was courteous and attentive and professional. He listened to me and was truly the kind of person you want representing Gunther VW. It would be worth your time to acknowledge him in some memorable way. You don't want to lose him, He's a keeper! More

Service people Is always a pleasure to visit the service department at Gunther. Megan is very helpful and nice and super professional. Patty is ready to come outside Is always a pleasure to visit the service department at Gunther. Megan is very helpful and nice and super professional. Patty is ready to come outside and say hello to me and talk about my cars from the past (15/16) and asked what about my next car. I’m very thankful about the way they treat us. More

Excellent service Great service all the time. I’ve gone in about 4 times since I bought my car in March and every time I go everyone is very friendly. Sham, my sales re Great service all the time. I’ve gone in about 4 times since I bought my car in March and every time I go everyone is very friendly. Sham, my sales representative, was super efficient and very friendly. I look forward to see him again for my next car. More

Car Repair David was very accommodating and eager to assist. An emergency light came on and I immediately went to the dealer. This was my first time going to t David was very accommodating and eager to assist. An emergency light came on and I immediately went to the dealer. This was my first time going to the dealership - David made me feel comfortable and welcomed. More

I brought my new Beetle Convertible in for a roof leak. The first time I brought my 2019 Beetle into Service they could not find the leak. Steve Dessoye the Assistant Service Manager pissed me off when he The first time I brought my 2019 Beetle into Service they could not find the leak. Steve Dessoye the Assistant Service Manager pissed me off when he told me that in the Manual it said Convertibles leak. I told him that my 2014 Convertible Beetle did not leak and I did not expect the $31,150 replacement leak. So my drivers side leak, happened again and had to bring the car back. I reminded Steve about the conversation I had with him the last time. I had also contacted VW Customer Care because of what Steve had Said that pissed me off so much. This next time the found the defect in the roof over a few days. The Icing on the cake was that I did not discover that the sum visors were perched in place, the car was returned to me with the sun visors falling off. So I had to bring it in a third time. More

Great service timely, efficient,clean Appointment was on time Every one was friendly, helpful Would recommend this to friends and family, Every time I called timely, efficient,clean Appointment was on time Every one was friendly, helpful Would recommend this to friends and family, Every time I called my service writer was helpful nice and always available More

Excellent Gunther always does a great job! Always a please to go to the dealership! The employees are top rate in all capacity, sales, service ... thank you Gunther always does a great job! Always a please to go to the dealership! The employees are top rate in all capacity, sales, service ... thank you for always taking care of us. More