Gunther Volkswagen Volvo of Coconut Creek - Service Center

Awesome Service make your day when is simple, fast and direct to the point. When complemented with nice people that knows the trade and listens to your conce Service make your day when is simple, fast and direct to the point. When complemented with nice people that knows the trade and listens to your concerns, it is awesome. More

Walk in oil change I had no appt & just showed up on a busy Saturday morning. I was greeted outside by very friendly associate - unfortunately I can’t remember her name. I had no appt & just showed up on a busy Saturday morning. I was greeted outside by very friendly associate - unfortunately I can’t remember her name. Service didn’t take long at all - the hot coffee in the lobby helped pass the time. I was completely satisfied. Thank you. More

excellent service 45 minutes in and out booked service on internet got time i requested.waited less than 3 minutes for service rep to take details and look up my records.oil change and tire booked service on internet got time i requested.waited less than 3 minutes for service rep to take details and look up my records.oil change and tire rotation and inspection took less than 45 minutes. More

Perfect service! Was amazing service fast and with the best quality! Dante make sure everything is perfect and was really nice with all the customers! I loved Was amazing service fast and with the best quality! Dante make sure everything is perfect and was really nice with all the customers! I loved Regards More

LUXURY SERVICE One of the few dealers in South Florida that treats you with respect, values your time and pays attention to detail. Keep up the great work! One of the few dealers in South Florida that treats you with respect, values your time and pays attention to detail. Keep up the great work! More

Gunther Coconut Creek Was Awesome This was my first trip to service since getting my car thru you guys and you didn’t disappoint! In and out in a decent amount of time! You guys blow S This was my first trip to service since getting my car thru you guys and you didn’t disappoint! In and out in a decent amount of time! You guys blow Schumacher VW of Palm Beach out of the water!! Best decision I made switching from them to you! Thanks for exceptional customer experience! More

Still not fixed I leased a 2019 Jetta. The driver door handle cap (the part that covers the keyhole) popped off. Went to get it fixed because it would not stay in. It I leased a 2019 Jetta. The driver door handle cap (the part that covers the keyhole) popped off. Went to get it fixed because it would not stay in. It continually popped off. So they ordered a new one, had painted, it arrived. Only no one ever called me to let me know it was in. I just happened to stop by. So since it was supposed to b such an easy quick fix the service agent himself said he would just pop the piece back on for me. Well...not so easy. When he failed to secure the piece on he began to put the blame on me. Questioning if the car had been in an accident (NO). Then he says well if it were a manufacturing defect it would of fell off right away not after 7k miles. The statement in itself is pure ignorance. I have never even touch that part never realized it’s existence until I had to pick it up off the ground when it just popped off. He continued forcibly trying to get it to snap on properly, no success. So he managed to get it on enough but it was not affixed. There was a very visible gap. He even went to the new car lot to visually compare how they fit. I said it looks like it’s going to just pop right back out. He says if it does just come back. he told me to be careful with it and to be careful going through a car wash!!! How do I do that?? A brand new car is supposed to b able to go through a car wash without pieces of it falling off!! To this day I am still waiting fir them to properly affix this cap. More

service Nothing to complain about great service. as always Coconut Creek vw is on the top of everything you can heaven pick up your car after hours. Nothing to complain about great service. as always Coconut Creek vw is on the top of everything you can heaven pick up your car after hours. More

Bad experience I just got a brand new car with in the first 2 weeks the engine light was on. We took it to the dealer. They never once called me to let me know what I just got a brand new car with in the first 2 weeks the engine light was on. We took it to the dealer. They never once called me to let me know what was going on . I had to call 2 times to see what was going on and they did not have a solution to the problem. The car was there since 8:30am until 5:30pm. I had to call again around 5 to see if the car was ready they said yes. When i picked it up they said it was a system upgrade. Not even 5 days letter the engine light is on once again. I’ll be taking the car in tomorrow, once again. The worst part is i called the guy Larry Eacho who was working with me left voice mails and he never once responded or called back. I had to call service and request to work with someone else. We’ll see if i have to get the one having to reach out and see what’s going on. And we’ll see if they’re considera at the fact i need the car to get to school and work. More

Awesome Dervice Would like to thank Mr. BUTTERFLY for his professionalism and keeping me posted on status of my Passat. Great attitude and courtesy. Will definitely Would like to thank Mr. BUTTERFLY for his professionalism and keeping me posted on status of my Passat. Great attitude and courtesy. Will definitely bemail staying with VW. More