Gunther Volkswagen Volvo Cars Delray - Service Center
Delray Beach, FL
652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center
Complete satisfaction on all repairs and replacements. Updates on progress provided by Daily Diaz. Excellent coffee available at all times. Overall, a very pleasant experience. Updates on progress provided by Daily Diaz. Excellent coffee available at all times. Overall, a very pleasant experience. More
Overall service was fair at best. No loaner. Car was clean outside, not inside. Was told by salesman that car would run properly on regular gas as he said he had the exact same car an No loaner. Car was clean outside, not inside. Was told by salesman that car would run properly on regular gas as he said he had the exact same car and was told by service manager that using regular gas would invalidate warranty. Costs me an extra 10 to 15.00 per fill up. More
Sales department is awful only thing worse is the service department I brought a car in for service after two hours they told me they were missing a part how to rent a rental car for me I looked at my Americ department I brought a car in for service after two hours they told me they were missing a part how to rent a rental car for me I looked at my American Express bill it was on there I called the rental car agency they said Gunther denied the claim More
STAY AWAY FROM BOTH GUNTHER VOLVO DEALERSHIPS. The service department is the WORST- total incomparable from the staff. I recommend North Miami Volvo service- they place is AWFUL.... service department is the WORST- total incomparable from the staff. I recommend North Miami Volvo service- they place is AWFUL.... More
Dom is a wonderful asset, very welcoming cheerful, and saves me money. I have had service for my 2011 C30 with over 150k for 3 times and always felt Dom with taking care of my car. Everyone is friendly an saves me money. I have had service for my 2011 C30 with over 150k for 3 times and always felt Dom with taking care of my car. Everyone is friendly and helpful to the ladies out front who help me with getting my coffee. It is a remarkable place very large clean, so glad to have such great service here in Delray, I moved here in 2019, and was very nervous about going to a different dealership, but immediately Dominic put my Mind at ease. Well done! More
I am very troubled by the gross gauging I have experienced at Gunther VW of Delray. I brought my wife's Tiguan in for a check of the slow start, tire pressure alerts and the fact that for the thir experienced at Gunther VW of Delray. I brought my wife's Tiguan in for a check of the slow start, tire pressure alerts and the fact that for the third time the sunroof has an issue. Battery literally died upon arrival so I had no choice but to have them replace it at what i was told would be $220, i arrived to retrieve the vehicle and was handed a bill for $394.00. Astonished i asked to speak to the service manager, was told he was gone. Called back this morning was told he was busy. Adding insult to injury the sunroof is still not fixed, tire pressure light back on on the way home. Took car to local tire shop where they found a faulty valve. Oh and the battery terminal rubber protective covers, gone never re installed, but the charge of $140 for labor to install a battery (20 minutes max) was added to the cost and the job was not completed. because of the poor workmanship i have to return to get the sunroof fixed and soon after that i will be headed to my nearest Ford dealer to trade this poorly manufactured vehicle. More importantly getting better service from a company like Grieco Ford just down the road. $394 for a battery that can be purchased from several auto part stores for $115-$149.50. Quite the experience. Grody tells me it is a special battery! Really? More