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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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July 27, 2023

Complete satisfaction on all repairs and replacements. Updates on progress provided by Daily Diaz. Excellent coffee available at all times. Overall, a very pleasant experience. More

by kbg60
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daily Diaz
Aug 07, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to hear you had a satisfying experience with the repairs and replacements at Gunther Volvo Cars Delray Beach. It's great that Diaz kept you updated and see you next time!

July 27, 2023

Overall service was fair at best. No loaner. Car was clean outside, not inside. Was told by salesman that car would run properly on regular gas as he said he had the exact same car an More

by bandrewsbbfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaitlyn , BRIAN PAVESI
Aug 07, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

I'm sorry to read about the confusion regarding your vehicle's fuel requirements and the lack of a loaner during service. We aim for clear communication and top-notch customer care, so it seems we've missed our mark here. I'd like to discuss this further with you if possible, please feel free to reach out at your earliest convenience. Thank you, Vasil Blagoev - Service - 561-266-2720

July 14, 2023

Service was perfect . Kaitlen was extremely efficient as was the pick up and delivery . I could not expect any better . More

by mam1015@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlen
Aug 07, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

Thank you for the great review! We're so glad to hear that your service experience at Gunther Volvo Cars Delray Beach was perfect. Kaitlen and our team strive to provide efficient and exceptional service. We appreciate your business!

July 14, 2023

I love them. I have owned over 18 different cars and by far they the best of all of them. More

by Amanda the great!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Aug 08, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

Wow, we're truly honored to receive your support, Amanda! Thanks for the kind review and please don't hesitate to reach out the next time our Gunther Volvo Cars Delray Beach team can be of assistance!

August 17, 2022

I highly recommend that you see Lucas Reis at service. If you would like a hassle free experience. More

by tambovskya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Reis
January 04, 2022

Sales department is awful only thing worse is the service department I brought a car in for service after two hours they told me they were missing a part how to rent a rental car for me I looked at my Americ More

by Bocadag
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Nick Bellefroid
December 10, 2021

Took my daughters 2018 Jetta in for oil change and tire rotation. Service was great! We will be back. Thank you More

by Kevin delph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
December 08, 2021

STAY AWAY FROM BOTH GUNTHER VOLVO DEALERSHIPS. The service department is the WORST- total incomparable from the staff. I recommend North Miami Volvo service- they place is AWFUL.... More

by phxbear1@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaitlyn Creegan- TOTALLY incompetent
October 05, 2021

Dom is a wonderful asset, very welcoming cheerful, and saves me money. I have had service for my 2011 C30 with over 150k for 3 times and always felt Dom with taking care of my car. Everyone is friendly an More

by aquino.jermaine3
Recommend Dealer
Yes
Employees Worked With
Dom in service
December 03, 2020

I am very troubled by the gross gauging I have experienced at Gunther VW of Delray. I brought my wife's Tiguan in for a check of the slow start, tire pressure alerts and the fact that for the thir More

by PDIAZ
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Grody
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