Gunther Volkswagen Volvo Cars Delray - Service Center

Always helpful & professional Delray VW The staff always does their best and most professional job handling my car. This is the only dealership I go to and I did not purchase my VW here. The staff always does their best and most professional job handling my car. This is the only dealership I go to and I did not purchase my VW here. More

Seven times the price. I had a headlight that needed replacing. I called and spoke to a tech at your location. I described my vehicle and model and the problem. The guy q I had a headlight that needed replacing. I called and spoke to a tech at your location. I described my vehicle and model and the problem. The guy quoted me $50 or so. I bring the vehicle in then am told it will be $350. I asked this tech why I was misquoted and he said I spoke to a call center person who didn’t know what he was talking about. That wasn’t true. The original person that I spoke with told me that they were not that busy and could make the repair before closing time. It’s doubtful that a Call center person would know this. More

Excellent I brought my new Passat in for two milage services and had service manager Drew Swaby assist me both times. I use my car for work and can only spare m I brought my new Passat in for two milage services and had service manager Drew Swaby assist me both times. I use my car for work and can only spare my lunch break to have it serviced. Mr Swaby made sure my car was done right away both times and I really appreciated his effort. Mr Swaby has made my experience with Gunther Volkswagen a great one. He is professional and should be commended for his work More

Seamless experience Always have great service with Lucas Reis. He totally takes care of me and explains things to me the way a regular person can understand about any car Always have great service with Lucas Reis. He totally takes care of me and explains things to me the way a regular person can understand about any car diagnosis I may be there for. With my new 2018 Passat the dealership gave me free service coupons so my 10,000 mile service check up was free! More

Great Everyone’s always pleasant there and very helpful . The receptionist is very nice and helpful the waiting room is clean and pleasant .When any light Everyone’s always pleasant there and very helpful . The receptionist is very nice and helpful the waiting room is clean and pleasant .When any light comes on in my car they take me immediately and they fix the problem More

Tire repair The service was great, did not wait very long for my tire to get repaired. The staff was very friendly and kind. I would recommend to anyone. The service was great, did not wait very long for my tire to get repaired. The staff was very friendly and kind. I would recommend to anyone. More

Excelente Very nice job . Very professional people I’ll recommend this place . Good price and the people on the dealer are great thanks for all great work Very nice job . Very professional people I’ll recommend this place . Good price and the people on the dealer are great thanks for all great work More

Mixed feelings Hi Had to call 3 times before I was able to get an appt scheduled. First time a salesperson answered and left message for advisor. The second time I Hi Had to call 3 times before I was able to get an appt scheduled. First time a salesperson answered and left message for advisor. The second time I personally left advisor a message as no one answered in service dept. The third time, I spoke w service receptionist who was cordial but condescending. When I finally got an appt, the overall experience was great from start to finish. Even the cashier was awesome. But getting the appt was a hassle. More

Efficient and straightforward I have previously used another dealer and was treated as though they were doing me a favor by servicing my vehicle. This was the complete opposite exp I have previously used another dealer and was treated as though they were doing me a favor by servicing my vehicle. This was the complete opposite experience! I was treated as a valued customer. They even corrected a problem caused by the other dealer at no charge. Highly recommend them. More

Flat tire change Got me in and out in less than an hour with a new tire and rotation without an appointment! I was very happy because I was on my way to work. Got me in and out in less than an hour with a new tire and rotation without an appointment! I was very happy because I was on my way to work. More