Gunther Volkswagen Volvo Cars Delray - Service Center

Fob not working Dominick service adviser was wonderful. He made sure that I didn't wait long for the loaner vehicle. He called when my car was ready. The car came Dominick service adviser was wonderful. He made sure that I didn't wait long for the loaner vehicle. He called when my car was ready. The car came back washed as well!!! More

Prompt Service Because of ChristianCardoso, I was able to have a new tire put on my Volvo and still remain in line for an eye exam and renewal of my driver's license Because of ChristianCardoso, I was able to have a new tire put on my Volvo and still remain in line for an eye exam and renewal of my driver's license at the Tax Collector's office. I had made an app't for 1400 on Monday to replace a tire which had a nail in it. I had stopped at the Tax Collector's office enroute to make an app't for an eye exam and license renewal only to find after standing in line for over an hour that they did not make app'ts but if I wanted to return at 1600 which would have been in 2 and 1/2 hours, I could have it done that day. I told Mr. Carodoso and he made certain I was on the road back to the Tax Collector's office by 1530. I really appreciated his attitude as I did not want to have to lose that app't. I have been coming to this facility since it was Borton and am very pleased that another family is now owning the company. The years in between were not great. Joan Iler More

Oil Change (Lose Screw) I went in for an oil change and when the car was done, the representative brought the car out and there was a missing screw on my car’s document compa I went in for an oil change and when the car was done, the representative brought the car out and there was a missing screw on my car’s document compartment near my left knee. I told the representative and he said that there was no missing screw and I proceeded to physically put my finger in the hole where the screw was missing and the compartment was coming undone. A week later, to be exact, this morning my car wouldn’t start and after 2 Uber’s and a jump start from VW roadside assistance which cost me total 90.00 dollars. I am here waiting for them to figure out what is wrong with the car. My car battery was changed a year ago. If it is a battery issue I should not have been charged for the 60 dollar and my uber rides should be refunded. This is my third VW. With the lease coming due in May of next year Volkswagen will be losing a customer. Goodbye VW. More

Vibration when braking Dominic Espada always goes above and beyond to please his clients. My vehicle was repaired, detailed, and was ready by the time promised. It’s always Dominic Espada always goes above and beyond to please his clients. My vehicle was repaired, detailed, and was ready by the time promised. It’s always a pleasure dealing with him. More

Fast courteous service Very professional, friendly staff. The work was done efficiently. I would highly recommend Gunther VW to my family and friends if they are looking to Very professional, friendly staff. The work was done efficiently. I would highly recommend Gunther VW to my family and friends if they are looking to buy a VW vehicle! More

Volvo service Brian listened to my needs and then recommended the Volvo XC60. I love all the extras it makes driving fun. The service center was very professional Brian listened to my needs and then recommended the Volvo XC60. I love all the extras it makes driving fun. The service center was very professional and answered our questions and made our visit very successful. More

vry short wait to be taken. work done expiditiously Because this was something that I'd forgotten to mention at my last appointment and I was pressed for time, dominique had the car taken in and fixed i Because this was something that I'd forgotten to mention at my last appointment and I was pressed for time, dominique had the car taken in and fixed immediately, out of queue, because it was a simple fix. That's good service! More

Easy process and great service. From the moment I arrived, I was greeted nicely and with the utmost professionalism from both the attendant who took my keys to the clerk inside who From the moment I arrived, I was greeted nicely and with the utmost professionalism from both the attendant who took my keys to the clerk inside who handled the paperwork. The lounge area is immaculate and comfortable. I was able to enjoy a hot cocoa while waiting on the couch for my car. It truly was a nice experience and the attendant took the time to explain everything to me. More

Brought my car in for a car wash Dominic took the car and realized the motor mount on car was in need of repair. It was fixed on the spot. He is a wonderful asset to the dealership Dominic took the car and realized the motor mount on car was in need of repair. It was fixed on the spot. He is a wonderful asset to the dealership. More

My experience with Gunther Volvo Delray Beach Great service. Knowledgeable, friendly. I was greeted immediately upon my arrival and given many options, prices, models, etc. Decided to lease the Great service. Knowledgeable, friendly. I was greeted immediately upon my arrival and given many options, prices, models, etc. Decided to lease the XC40 T5 R-Design. Best decision I've made in a long time. Love the car. Recommend it to anyone who asks. More