Gunther Volkswagen Volvo Cars Delray - Service Center

Outstanding customer service Dominick was amazing. He provided exemplary customer service. However your hourly labor rate is far above the competition. It was far above what Dominick was amazing. He provided exemplary customer service. However your hourly labor rate is far above the competition. It was far above what my extended warranty was willing to pay. I had to make up the difference. I shall think hard about having my car serviced at your dealership because of the labor rate. More

Flat Tire I was offered an insurance plan to cover my tires and rims when I purchased the vehicle. Thank God I did because I woke up with a flat tire. Gunther n I was offered an insurance plan to cover my tires and rims when I purchased the vehicle. Thank God I did because I woke up with a flat tire. Gunther not only towed my car to the dealer but they replaced the tire free of charge based off the plan I added to my payment. Best thing ever. Saved me 100’s of dollars. Thank you for being great! Love Volvo! Love Gunther! Thank you! More

Great and speedy service Dominick and front desk clerk had exceptional service! Dominick made sure I had a great experience and had my loaner Ready as soon as possible So o Dominick and front desk clerk had exceptional service! Dominick made sure I had a great experience and had my loaner Ready as soon as possible So o can head to work . More

Good but I'm happy with the service and the way I was treated by the employees at the service center and I love that they wash my car, probably the best part o I'm happy with the service and the way I was treated by the employees at the service center and I love that they wash my car, probably the best part of the service; this has been true the two times I've had to go there, but everytime I get my car back there are dirty marks all over the driver side on the inside of my car. Please keep in mind that the inside of my car is a light beige so these marks are very noticeable. I would appreciate it if I can get my car back, after getting it serviced, clean on the outside and inside. More

Electrical Issue Service was done on my 2012 VW CC. Had an electrical issue and general maintenance. Everything was addressed, then handled by the service team. Car is Service was done on my 2012 VW CC. Had an electrical issue and general maintenance. Everything was addressed, then handled by the service team. Car is running perfectly now, very satisfied. More

The best VW service department in South Florida I live in Miami, but i drive 70 miles to Gunter VW for service and maintenance. WHY ? Because they have the best in South Florida. Never had any probl I live in Miami, but i drive 70 miles to Gunter VW for service and maintenance. WHY ? Because they have the best in South Florida. Never had any problems. If you need they provide a loner. I am very big guy and the manager was very helpful and manage to find a SUV loner. All the repairs are in time and you receive your car spotless with fair bill. Thank you to all the employees in Gunter VW at Delray beach More

Follow up visit Dominic got me in to install parts ordered and got me in and out in thirty minutes, I expected over an hour wait, great service Dominic got me in to install parts ordered and got me in and out in thirty minutes, I expected over an hour wait, great service More

Service department I worked with Lucas in the service department and he is excellent and very knowledgeable about the VW products. He is always very courteous and profes I worked with Lucas in the service department and he is excellent and very knowledgeable about the VW products. He is always very courteous and professional. More

Beyond my best expectations. The experience was above and beyond any experience I have had anywhere else. They were efficient and they made sure all customers waiting were comfor The experience was above and beyond any experience I have had anywhere else. They were efficient and they made sure all customers waiting were comfortable. More

A very pleasant experience I was very pleased with the service that was performed. It was done in a timely and professional manor. The whole process was accomplished in 1 1/2 ho I was very pleased with the service that was performed. It was done in a timely and professional manor. The whole process was accomplished in 1 1/2 hours, More