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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
647 Reviews

647 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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October 09, 2018

Service I had a recall for my car and I took it without appointment and the personal was very kind and helped me not only the recall, but maintenance like rot More

by LUZ_BLANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID FERRI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Luz, with our Service Express option, our customers can take advantage of stopping by for routine maintenance with no appointment necessary. We appreciate your business and thank you for the opportunity to assist you with your vehicle's recall and servicing needs.

October 09, 2018

Very good Feel they went out there way to help me with my 13 year old volvo,at the age of 78 I sure have been to many dealership who haven't come close to this More

by KENKRUCHEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cardoso
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Ken, it's of a great pleasure to have been able to service your Volvo and deliver a 5-star level of care to you during your visit with us. We thank you for your compliments and for allowing us to serve you and your vehicle's needs.

October 09, 2018

Easy experience! Made a same day appointment and was so pleased to get in and get an appointment easily and quickly! It was a simple and efficient experience. More

by lnkostoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dominic
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

lnkostoff, we enjoy making it a breeze for our customers to get in and get out, leaving satisfied knowing that they recieved a quality and efficient service experience. Thank you for sharing your visit with others by leaving our dealership your review.

October 09, 2018

Professional, Courteous, Dependable Coming a long wayI truly appreciated the professional and friendly service provided They were prepared for my arrival and provided a loaner without More

by KPGON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic, the cashier and Lasha.
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

KPGON, we greatly appreciate you making the drive out to Gunther Volvo in Delray Beach to provide us with another opportunity to serve you! From sale to service, each department within our dealership was able to work together to make your experience professional, cohesive, and dependable. Thank you for your compliments and recognization for our efforts to take care of you and your vehicle during your recent service visit at Gunther.

October 08, 2018

Excellent customer service An excellent customer service , personnel is friendly and knowledgeable, it is very easy to get an appointment, and , importantly , they are honest an More

by SLITEWKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guys , Tony Corsentino
Oct 09, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

SLITEWKA, you can bet that when we provide our customers with advice, we always keep their best interest and safety in mind. Your recognition for our honest and personal customer service is greatly appreciated and we thank you for taking the time to write us your 5-star review.

October 05, 2018

Feedback Stephen the mechanic who worked on my car was awesome. Drew Swaby was awesome . Shaun the shuttle driver was awesome. The cashiers were very rude , More

by Ann
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Swaby
Oct 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Ann, we thank you for your review and always welcome our customer's to provide us with their feedback for our dealership. It sounds like you were taken great care of by your service advisor Drew, your mechanic Stephen, as well as utilize our courtesy shuttle with the help of Shaun. Once again, we appreciate your feedback and thank you for taking the time to write us your review for your service experience.

October 05, 2018

Recall 2015 Beetle Timely service Grody Abreu is always an excellent service manager. He takes care to update the customer during the appointment. He’s considerate and More

by DELRAYCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Grody Abreu
Oct 08, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

DelrayCat, we are pleased to hear your satisfaction for Grody and his efforts to take care of you in a timely and professional manner during your recall visit. Thank you for your review and for choosing our dealership for your vehicle's servicing needs.

October 05, 2018

Oil change All of the Gunther reps were very polite and cheerful Belvial is excellent rep Dressed great and his hygiene was impeccable Great asset for Volkswagen More

by NROSEDAKTOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Balvin Minto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

NROSEDAKTOA, we appreciate your compliments and recognition for our team's polite, polished and professionally-dressed demeanor. Thank you for choosing to bring your vehicle to our dealership for your oil change and for leaving us your review.

October 05, 2018

COMPUTER UPDATE appreciate being serviced on the day the problem arose / i guess two hours is not a ling time to wait for problem resolution /S90 IS A GEAT CAR More

by NEIL6858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOMINIC
Oct 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Neil, we are appreciative to receive your review as well as have the opportunity to help you with your vehicle's issue. Thank you for allowing us to assist with your S90's computer update and for choosing Gunther Volvo Cars Delray Beach.

October 05, 2018

Volvo S60 On time and the work done was perfect and Check all of the car they also do a great job cleaning and getting all the paper work done quickly More

by AMORTGAGE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bellefroid
Oct 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

AMORTGAGE2002, it sounds like your entire service experience went smoothly. We are glad to hear that you received a timely service and an attentive paperwork process for us. Thank you for your review and for stopping by our dealership.

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