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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
647 Reviews

647 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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October 16, 2018

Broken AC Chris, my service representative, was professional, knowledgeable and helpful. The visit was the second time for the AC problem and I hoped it is fina More

by Wr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service
Oct 16, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

WR, we are confident that we serviced your vehicle to the best of our abilities while correcting your AC issues. Thank you for providing us with another opportunity to assist in your vehicle's servicing.

October 15, 2018

Quick, professional , good customer service Very good services, people are very cordial , option to wait for services or shuttle to take and return. Fast services from answering the phones to de More

by IOANNIDESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
Oct 16, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

IOANNIDESS, our shuttle services are a game changer and our customers are loving the option as well. Thank you for your recognition and review of our efforts to provide a quick and professional service experience to you.

October 15, 2018

Lucas was an excellent communicator. I had my 1st service. The process was organized. Lucas was a great communicator and they finished the service in a timely manner. They checked all More

by JOVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
Oct 15, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Jovan, it sounds like Dominick thoroughly communicated with you during your visit so that you kept up to date with the status of your vehicle. We thank you for sharing your service experience with us and giving our team the opportunity to serve you.

October 12, 2018

Service/maintenance review The service here is excellent. I did not even wait 24 hours for an appointment and I’m on a car to be set up when I got there. Only the highest rating More

by Drbruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cardoso
Oct 15, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Bruce, your 5-star review and rating for our services means so much! It's a pleasure to deliver you excellence during your recent appointment here at Gunther Volvo Cars Delray Beach. We value your business and thank you for stopping by.

October 11, 2018

Great Service. Dominick Espada is a marvelous front line person for the agency. I had an issue that required some trouble shooting. He was very busy at 8:30 AM whe More

by JAS0910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Espada
Oct 12, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Jas, after reading your feedback we can see clearly why we earned your positive review. It's a pleasure to have been able to assist you with your vehicle's troubles and to hear that Dominick provided you with an informative and personalized service experience. Your Volvo is in great hands when you bring it into Gunther Volvo Cars Delray Beach and we thank you for the opportunity to prove that to you.

October 11, 2018

Dominic is Waldorf Astoria top customer service Dominic is the main reason I continue to go back to this particular dealership. He’s got amazing customer service and has excellent memory, able to he More

by tmay.fau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Effi the mechanic
Oct 12, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Tmay.fau, thank you for your "Waldorf Astoria" compliment for our service advisor Dominick and his ability to make your service experience amazing. We value your continued business with us and couldn't be happier to hear the positive impact that Dominick has on your visits.

October 10, 2018

Great service I was provided great service and communication for my vehicle repairs. The staff was professional and very helpfully. I highly recommend your service More

by amysmtg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Amy, keeping in constant communication with you helps to make our processes more efficient as well as provide a better overall experience for all our customers. Thank you for your praise for our entire service department, we greatly appreciate your review and recommendation.

October 10, 2018

2nd service Service agent Lucas. Very friendly professional and understood what was my concern. He was able to evaluate the situation and recommend a solution. Ca More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

WNG3, working with Lucas to address your concerns and come up with a solution for your vehicle's situation is a prime example of quality customer service. We are happy to receive your review and thank you for your business with us.

October 10, 2018

20000 mike service Excellent service very courteous and friendly service Work was done promptly Car was clean and vacuumed the entire experience was totally satisfact More

by edsuglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joelle Maselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Ed, what a pleasure it is to hear that we supplied you with an excellent, courteous, and completely satisfying service experience. Your 5-star review is greatly appreciated and we are so glad to have been of help to you with your vehicle's 20k servicing.

October 09, 2018

Excellence As always, a perfect experience with everyone from the service writer to the office staff and the general comfort of the waiting area and showroom. Hi More

by WMBLOOM52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Oct 09, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

WMBLOOM52, we are proud to deliver you excellence each and every time you visit our dealership for service. We appreciate your compliments towards our pleasant team and comfortable facility as well as thank you for choosing Gunther Volkswagen Delray Beach.

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