Gunther Volkswagen Volvo Cars Delray - Service Center
Delray Beach, FL
653 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center
Service is fine- sales people are misleading Purchased a low miles, pre-owned car from Gunther and the whole experience was initially great. The disappointment came 3 weeks later when it needed s Purchased a low miles, pre-owned car from Gunther and the whole experience was initially great. The disappointment came 3 weeks later when it needed service (?) and I was then told that I had no warranty. I was told by the salesman that it was still covered. The service department said that it was something I had to take up with the sales people. Of course, salesman was no where to be found. Perhaps they are good for new cars but, I would never recommend Gunther for a pre-owned vehicle. Hard to believe the stereo type salesman still exist at what you would think is a reputable dealer. I’ll find a new place for service. More
Took way too long The people were great but the service dept seems to be overloaded resulting in slow service. Recent very poor reliabity ratings for Volvo may explain The people were great but the service dept seems to be overloaded resulting in slow service. Recent very poor reliabity ratings for Volvo may explain this....bizarre my brake rotors had to be replaced in just 5000 miles. Service could not address my issues with rough ride and road noise due to poor tires....many Volvo owners are complaining about this online...these Pirelli Verde tires get lousy ratings which is awful for a premium vehicle. I am concerned I bought the Volvo instead of my Lexus option. More
Great Service Like Always! There is never a long wait and it is a very comfortable waiting area. All the people that work in the service department are always gracious, polite There is never a long wait and it is a very comfortable waiting area. All the people that work in the service department are always gracious, polite and professional ! More
Very friendly and helpful Very helpful and personalized service. We needed a small part ordered and even though it was just a cap took the time to repaint and make it match th Very helpful and personalized service. We needed a small part ordered and even though it was just a cap took the time to repaint and make it match the car color exactly. More
Very good and personable and wonderful and I am required to say 25 words . It was fine the dealership did their job as requested . No issues and personable and wonderful and I am required to say 25 words . It was fine the dealership did their job as requested . No issues More
An awesome experience Dominick was fantastic not only to me but to everyone. He got my service completed earlier than promised and was so nice to deal with. Hang on to this Dominick was fantastic not only to me but to everyone. He got my service completed earlier than promised and was so nice to deal with. Hang on to this guy- he is great for your business More
Service I brought my Volvo in for its 30,000 mile service and worked with Dominick. He was very attentive and kept me apprised of what additional service need I brought my Volvo in for its 30,000 mile service and worked with Dominick. He was very attentive and kept me apprised of what additional service needs my vehicle required and sought my approval before proceeding. They were quick in servicing my SUV and gave it back to me nicely cleaned. More
Great service!!! This dealership offers quick and friendly service; from the service advisor to the cashier. I would recommend buying and servicing your Volkswagen at This dealership offers quick and friendly service; from the service advisor to the cashier. I would recommend buying and servicing your Volkswagen at Gunther Volkswagen. My family has purchased 4 Volkswagens in the last 9 months and happy with the quality and service. Thanks, Richard Keehfus More
Great place to take your car. We called for an appointment to have our VW Tiguan serviced. We received a next day appointment with Lucas, our service consultant. He knew the his We called for an appointment to have our VW Tiguan serviced. We received a next day appointment with Lucas, our service consultant. He knew the history of our car, gave us the option of an oil change only or a complete 40,000 service quoting the prices for each. An hour and half was the time it would take and we chose to wait. Chairs in the waiting room were comfortable, coffee machine functioned well, TV was muted, and in exactly an hour and half Lucas walked in with the finished report, explained to us the tire condition as good, brakes good, all lights working. Lucas and the cashier went out of their way to accommodate our $35 gift card into the final total bill. We will be back. More
Excellent Service Excellent service. I would highly recommend. My service manager went above and beyond. The cashier was also very kind and efficient. Great experience Excellent service. I would highly recommend. My service manager went above and beyond. The cashier was also very kind and efficient. Great experience all around. More