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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
648 Reviews

648 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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October 25, 2018

Service review Great communication from my service advisor Lucas and I have no complains about the work done to the car. I would recommend them to anyone. More

by 17GLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Oct 25, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

17GLI, it sounds like Lucas provided you with a flawless service experience by openly communicated with you the entire time. Thank you for your review and for allowing us to serve your vehicle's needs.

October 25, 2018

Fall maintenance Our Beetle needed a recall fix, key fob battery replacement, and a multipoint inspection before a trip. The whole event was handled with friendly prof More

by BLACKDOG10512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
Oct 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

BLACKDOG10512, it sounds like the Gunther team was able to take care of every one of your vehicle's servicing needs in a professional manner. We greatly appreciate your recommendation for our dealership and thank you for stopping by for vehicle's Fall maintenance.

October 25, 2018

Friendly and Efficient This was my first visit to Gunther and I was pleased with the friendly reception and professional attention to my car. I’ll be back! More

by B.STENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Cardoso
Oct 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

B.STENBERG, we look forward to seeing you back in so that we can continue to provide you with our friendly and efficient services again. We greatly value your business and thank you for writing us your review.

October 25, 2018

Service Dominic is courteous and tells me the price of service before work is started. Service is done in a timely way even w/out an appointment. More

by JULIANNPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renato Menezes
Oct 25, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Juliann, it is great to hear that Dominick was able to effectively communicate the work and cost your vehicle needs. Thank you for expressing your satisfaction with your visit and for leaving us your review.

October 24, 2018

Great Service Like Always! There is never a long wait and it is a very comfortable waiting area. All the people that work in the service department are always gracious, polite More

by tpezz10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gunther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Tpezz10, it is wonderful to hear that you experienced a comfortable wait while enjoying the company of our team. We are so pleased to receive your compliments and 5-star review for our dealership.

October 24, 2018

The Delray Service team is the best. I appreciate the excellent service and enjoy working with the Grody and Vanessa. I’ve been a customer here for many years and give all my business to More

by BHMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody, Vanessa
Oct 24, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

BHMAC, we appreciate your kind words for the service experience that Grody and Vanessa delivered to you. Thank you for your continued business and loyalty to the Gunther family over the years!

October 24, 2018

Service is fine- sales people are misleading Purchased a low miles, pre-owned car from Gunther and the whole experience was initially great. The disappointment came 3 weeks later when it needed s More

by Hate being lied to
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrison Willmore
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Dear Customer, Gunther Motor Company has been owned and operated by the Gunther family since 1969 serving South Florida. Believe us when we tell you that we are here to help, but unfortunately, we cannot do so without knowing your name. We ask that you please reach out to us as soon as possible so that we can properly look into the matter for you. Thank you.

October 24, 2018

Took way too long The people were great but the service dept seems to be overloaded resulting in slow service. Recent very poor reliabity ratings for Volvo may explain More

by Gilbert514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service contact
Oct 25, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Gilbert, we greatly appreciate your patience during your recent service experience. As you know, our dealership is in an expansion period and our brand new Volvo facility is underway. To address your brake replacement, every driver's brake and tires wear is specific to their very own driving style and habits. With this being said, it is hard to say how long they should last because this can vary from driver to driver. If you are unsatisfied with Pirelli tires, we would be more than happy to pair your Volvo with another brand that would be a better fit. Feel free to reach out to our service department, it would be our pleasure to help.

October 23, 2018

An awesome experience Dominick was fantastic not only to me but to everyone. He got my service completed earlier than promised and was so nice to deal with. Hang on to this More

by DALLMERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
Oct 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

DALLMERL, we agree! Dominick demonstrated exemplary service to each and every one of our customers during their visit to our service center. Thank you for your kind words and sharing your experience with us at Gunther Volvo Cars Delray Beach.

October 23, 2018

Service I brought my Volvo in for its 30,000 mile service and worked with Dominick. He was very attentive and kept me apprised of what additional service need More

by Melrosr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick in service
Oct 23, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Melrose, thank you for sharing how your recent service experience was quick and attentive with the efforts of Dominick. We appreciate your business and are glad to hear that we were able to take care of all your vehicle's needs.

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