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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
648 Reviews

648 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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October 31, 2018

wait time a little too long Everyone at Gunther is super friendly and the only thing from me giving 5 starts is that my wait time was a little long. I had a 9am appointment. to c More

by RFLLORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew and receptionist in wait area (can't remember her name but she was super nice!)
Nov 02, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

RFLLORI, we thank you for your patience as we were able to use that time to take great care of a number of repairs/replacement that your vehicle was in need for. We hope you can understand that providing your vehicle with the proper attention and care, allows us to ensure your safety once you're back out on the road. We appreciate your candid feedback for our team, facility, and services that were delivered to you.

October 31, 2018

Terrific customer service Front to end top customer care. I've owned luxury cars for a long time and am used to excellent service. I have to say that Dominic gets an A+ for gre More

by SKIRSCHNER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Oct 31, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

SKIRSCHNER1, Dominick will be thrilled to receive your A+ review for his ability to break down your vehicle's maintenance needs and walk you through your XC90's servicing process. We are glad that he was able to provide you with an experience that is up to par with your standards. Thank you for your business and leaving such kind words for our services.

October 31, 2018

Service with a smile Dominic Espinosa goes above and beyond to make a customer feel appreciated and taken care of each and every time! Needing 3 new tires, my call was pla More

by VolvoForever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Espinosa , BRIAN PAVESI
Oct 31, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

VolvoForever, we love to hear that you have built a long-lasting and faithful relationship with Dominick due to the over-the-top service he has provided to you. It is a pleasure to have you apart of the Gunther family and we thank you for your continued business with us!

October 30, 2018

All Around Amazing as Usual! Most people don’t like bringing their car in when they need something fixed, but I don’t mind at all. In fact Gunther Volvo delray with Domick is the More

by RILEYCONNER111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domick in Services
Oct 31, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Riley, it sounds like your recent service experience with Dominick was amazing as usual, as he consistently works hard to help you out with your vehicle's needs. We a glad to hear that you enjoy stopping by and allowing the Gunther Volvo Cars Delray beach team take great care of you. We appreciate you expressing your satisfaction with us and thank you for your review.

October 30, 2018

Recall It was fine except the technician had unchecked my blind spot and back up sensor each time I was there. This was dangerous! Don’t touch my settings!!! More

by ashumrak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew Swaby
Oct 31, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Ashumrak, thank you for your recent visit to our dealership and for allowing us to take care of your vehicle's recall. We value your candid feedback regarding your settings and appreciate you taking the time to leave us your review.

October 29, 2018

Service was excellent. Weighted one and a half hours My appointment was for 9:30 to have the emissions parts put in according to a recall notice I received. Waited about one and a half hours, car was cle More

by SNMILLER1360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody and Lucas but mostly Lucas
Oct 30, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

SNMILLER1360, we appreciate you taking the time to express your satisfaction with our speedy processes and complimentary car wash. Thank you for allowing us the opportunity to service your vehicle with excellence during its recall needs.

October 29, 2018

20,000 mile service on Volvo purchased 2017 Very timely and helpful service with advisor Dominic. Very professional. Very good experience. Even though Volvo is under renovation and we had to go More

by MELISSA.MARINAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Oct 30, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Melissa, thank you for your patience and understanding while our facility undergoes its renovations. It sounds like Dominic was able to help make your 20k mile servicing a timely and professional experience. We thank you for choosing Gunther Volvo Cars Delray Beach.

October 26, 2018

Quick super friendly service and great advice DOM WAS EXCELLENT OFFERING ADVICE ON WHAT WORK TO BE DONE TO PREVENT ISSUES DOWN THE ROAD. Coffee was great and wait room was pleasant and clean. Mi More

by dean.hines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
Oct 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Dean.hines, thank you for your kind words for your service advisor Dominick and your compliments about our facility. We thank you for sharing how you had an enjoyable experience with us during your visit to service your vehicle.

October 26, 2018

Professional I am very happy with Gunther VW - everyone is friendly, professional and the service is excellent. I have always been a VW customer and the service at More

by JDYMTROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody
Oct 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

JDYMTROW, it is great to hear that you have found everything you are looking for at our dealership and we are pleased to have earned your business. We thank you for your commitment to the Gunther and Volkswagen brand.

October 26, 2018

Great service Grody My service advisor was very helpful and concern with my issues, Which I thought was great. I would recommen anyone to Gunther VWservice, my vehicle wa More

by ADRIENNE0203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody Abreu
Oct 29, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Adrienne, your recommendation means a great deal to us and we couldn't be happier to hear that Grody was able to address your concerns and take care of your vehicle's issues in a timely manner. We thank you for sharing what a great experience you recieved during your recent service visit with us.

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