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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
648 Reviews

648 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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November 06, 2018

Dominic Working. With Dominic is always a pleasure. I will buy my next car from Gunther. Keep up the great work. I think Gunther is the best. More

by JAMESRPATCHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Nov 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

James, we are grateful to receive your praise and earn your business for the pleasurable experience we continue to supply you. We thank you for expressing your satisfaction with our dealership.

November 06, 2018

Gunther, where you’re not just a customer you’re Family. My experience at Gunther has been nothing but fantastic. The service advisors as well as the service manager are well educated on the product and serv More

by W_STERN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Brady
Nov 09, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

W_STERN17, Gunther has built its reputation by creating and maintaining our relationship's with our customers. Our family-like conduction of business has earned the respect and business of many, leaving us with loyal customers like yourself. Your deep satisfaction with your service experience means a great deal to us. We thank you for sharing what a wonderful visit you had and we are proud to receive your 5-star review.

November 06, 2018

10,000 mile service I was extremely satisfied by the service provided by my advisor Dominic. My only complaint is that I left a message on the service line 2 times, tryi More

by ASKCUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Nov 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

ASKCUST, it sounds like Dominick was able to step in and handle everything from booking your 10,000-mile service appointment to making sure you were satisfied with your overall experience. In the event that you are ever having trouble getting ahold of our service center, you can always visit our website to take advantage of our online service scheduler. Thank you for stopping by and servicing with Gunther!

November 05, 2018

You rate an "E" for excellance You told me the car would would be finished in about an hour, and it was in just an hour. I liked the fact that you washed and cleaned my car. All y More

by SANTAMARIANR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the names of the employees that I dealt with.
Nov 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

SANTAMARIANR, the Gunther service center thanks you for recognizing our excellent efforts to service your vehicle in a timely manner. Your satisfaction means a great deal to us and we thank you for taking the time to write about your visit.

November 02, 2018

Excellent service Excellent people, excellent staff. They gave me the price we agreed on and kept there word on th financing as well. Amos is and will always be an asse More

by DESPADA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bellefroid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Alincy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Espada
Nov 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

DESPADA34, with an excellent group of people by your side, you were able to experience excellent service from Amos and the team here at Gunther Volkswagen Delray beach. We value your commitment to our dealership and thank you for continuing to provide us with your business.

November 02, 2018

Excellent customer service From the beginning of my service until I received the car back my service advisor was SUPERIOR and deserves a BIG bonus!!! He really does More

by HOLLBEEDIAMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor mr
Nov 02, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

HOLLBEEDIAMOND, hearing that your advisor supplied you with a superior service experience from start to finish is excellent! We couldn't be happier to hear how great of care you were given during your visit to our service center. Thank you!

November 02, 2018

Great service First of all Dominick is great. Everything on my list was taken care of and even things that were not on my list. Car was washed! More

by Janis16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Nov 02, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Janis, it sounds like Dominick made it his priority to ensure the safety and care of your vehicle while in for service. We are happy to hear you had a great service with us and we thank you for writing about it in your review.

November 02, 2018

Quick resolution of issue. I dropped in without appointment and was greeted within one minute of arrival. Issue was with new vehicle software. Was given prompt attention by mana More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Blagoev. Dominick Espada, Ken, Joe Gunther
Nov 02, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Steve, thank you for sharing how completely satisfied you were with the resolution of your vehicle's software issue. We appreciate your review, it sounds like our team was able to deliver you a 5-star service experience.

November 01, 2018

Top notch people Overall courteous smart,and professional.I like that.Pays attention to details and follow up.I would tecommend him yo sll my friends snd family. I tru More

by Markebloom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Markebloom, we are grateful to have earned your trust through our courtesy professionalism and attention to detail. Thank you in advance for your recommendations to your friends and family, we couldn't be happier to receive your review.

October 31, 2018

Great punctual service A faulty factory dashboard part needed to be replaced in my new Golf and it was quickly resolved by the service manager Grody Abreu. He was execellent More

by Moni VW driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody Abreu
Nov 02, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Moni, your recent service visit with Grody sounds nothing less of perfect. His ability to replace a part in your dashboard in a punctual and professional manner is the reason we are receiving your review. We are glad Groby was able to resolve the matter quickly for you and we thank you very much for sharing.

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