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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
648 Reviews

648 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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November 10, 2018

Very professional service Service adviser explained everything that needs to be done. From the moment you pull in to the service bay you experience great service. Every little More

by RRS91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody Abreu
Nov 12, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

RRS91, from the moment you arrived at our service center you and your vehicle were attended to in great detail thanks to the Gunther Volkswagen Delray Beach team. Thank you for sharing your experience with us and leaving your review.

November 09, 2018

Svce 2027 Volvo Dominic is excellent; polite, helpful and knowledgeable. Aside from this, your price for the repair was exhorbitant; added charges of $25 for each cl More

by Hank
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Espada, Anthony Cardoso
Nov 12, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Hank, we appreciate your positive feedback for Dominic and the helpful job he provided to you. By bringing your vehicle to Gunther Volvo Delray Beach you are confidently recieving reliable and quality service to ensure your vehicle is performing just as good as new. Our prices are a combination of having factory-trained technicians repair your vehicle while using Volvo Genuine Parts. In the future, you can check out our website to see what savings we're offering on any services and parts you may need.

November 08, 2018

Great customer service Helpful staff. Provide information and answer questions. G r e a t. S e r v i c e. Will definitely return. Thank you! ? satisfied More

by Psychologyconsultants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Espada
Nov 08, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Psychologyconsultants, we look forward to your return so that we may continue to provide you with the informative and satisfying service you expierenced in your recent visit. Thank you for stopping by and leaving us your positive feedback.

November 08, 2018

Profesional and friendly I bought my 2018 Atlas in coconut creek. The service department there was condensing and always trying to sell me things I didnt need like tires. When More

by Richtauber3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I'm not sure if the service man who took care of me.
Nov 12, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Rich, we thank you for giving Gunther Volkswagen Delray Beach the opportunity to provide you with care and attend to the issues your vehicle was experiencing. Your recognition for how our team professionally conducted your service visit is greatly appreciated and we are ecstatic to have earned your business. Thank you again for sharing your experience with others and choosing our dealership for your servicing needs.

November 08, 2018

Great service I was impressed that they took my car at the appointment tint and completed the service in 45 minutes. Everyone was so polite and helpful. More

by Non
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Non, hearing that you were impressed with our timely and helpful services is a generous compliment to receive. We appreciate your business and thank you for servicing your vehicle with Gunther Volkswagen of Delray Beach.

November 07, 2018

Ask for Grody Excellent service and always a friendly smile. Car is always ready as promised, great shuttle service also. I will be back again and again thank you G More

by vwproblems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody Abreu
Nov 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

VWproblems, we appreciate your recommendation for Grody as he was able to produce an excellent service experience for you. Thank you for your business with Gunther Volkswagen Delray Beach service center.

November 07, 2018

Rattle was not fixed and clock not reset Lucus was friendly and listened toall my concerns... when I picked up car later and drove away noticed clock not changed to new time like i asked and More

by KBVANNECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Nov 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

KBVANNECK, thank you for your feedback regarding your recent visit to our service center. We ask that you please contact your Service Advisor Lucas so that we can take care of any unresolved requests you may be having.

November 07, 2018

greeted and serviced quickly. Everything was good. However, when I start my car a ding sound and a notice "inspection" come on every time I start the car. Service says I have to More

by PETEGIANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

PETEGIANNA, as we are pleased to hear that you recieved a pleasant greeting and quick service experience, we would still like the opportunity to assist you with your concerns. Please reach out to your service advisor or get in touch with management so that we may effectively take care of the matter. Thank you for sharing your feedback with us.

November 07, 2018

Volvo repair. Dominic was attentive and helpful all the way through my service process. I was disapppinted that my vehicle had a malfunction so soon after I purchas More

by George Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic in Service, Tony Corsentino
Nov 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

George, it sounds like Dominick was able to turn your unexpected repair into a positive experience with the help he dedicated to you. We appreciate you writing about your visit and how the Gunther team was able to take care of your vehicle's malfunction.

November 06, 2018

Vw service I had the EPC light on my passat. Techs repaired and car drives fine. Grody is the best. I’m very satisfied with the service at Gunther Volkswagen Del More

by RM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody
Nov 07, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

RM, earning your satisfaction is our number one priority. We are pleased to hear that Grody took care of you during your visit to repair your Passat. Thank you for stopping by the Gunther Volkswagen Delray Beach service center.

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