Gunther Volkswagen Volvo Cars Delray - Service Center
Delray Beach, FL
648 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center
Always quick and painless Lucas is wonderful Although my volkswagon jetta sport has been in and out for service entirely more than expected when I moved to Florida my car had to been seen twice i Although my volkswagon jetta sport has been in and out for service entirely more than expected when I moved to Florida my car had to been seen twice in two weeks. Lucas was very helpful . In Brooklyn where I initially leased vehicle there five to twelve days before car can get fixed . This was great More
Excellent service As I drove to the booth I was greeted by Dominick with a smile. He took care of the car right of way and he walk me to the office . After a little whi As I drove to the booth I was greeted by Dominick with a smile. He took care of the car right of way and he walk me to the office . After a little while he came back to explain everything in detail . I felt very comfortable and in good hands. He is very profesional . I will recomend him anytime.He should be a sample to others. More
Great service They handled everything for me. No worries. Great. They took care of insurance questions and followed thru on questions I had or insurance had. No pr They handled everything for me. No worries. Great. They took care of insurance questions and followed thru on questions I had or insurance had. No problems More
While the new building is being built I ha w been coming to The Volvo dealer in Delray for over 19 years, In the past when I needed service, if it would take a while they would take me to I ha w been coming to The Volvo dealer in Delray for over 19 years, In the past when I needed service, if it would take a while they would take me to Ellie’s dinner and later pick me up. This time I came before my 9:30 appointment and I waited at the VW.waiting room and hours later Dominic told me what had to be done and it would take about an hour. I helped myself to a hot drink and bought a peanut bar and waited and finally all was done five hours after my appointment so I could drive home. The service and the car wash was was very good but hanging around for FIVE hours was tiring. Guess because it was SO busy. More
Service Lucas was a great help! He was responsive, diligent and updated me continuously on the progress of my vehicle! He was patient and listened to all of m Lucas was a great help! He was responsive, diligent and updated me continuously on the progress of my vehicle! He was patient and listened to all of my concerns. Vehicle was cleaned spotless as well:) More
Consistency! Dominic in service is a great reprsevstive for your dealership and the Gunther organization. He goes above and beyond and makes it clear he cares abou Dominic in service is a great reprsevstive for your dealership and the Gunther organization. He goes above and beyond and makes it clear he cares about his customers. Promote this man! More
Love my car hubby Dominick provides outstanding customer service. He is patient, empathetic and explains everything so well. I have complete trust in him and the servic Dominick provides outstanding customer service. He is patient, empathetic and explains everything so well. I have complete trust in him and the service team. Thank you! More
Disappointed Our first time taking our car in for service. There was a 20 minute wait for a loner. Went back to pick my car up and it was covered in bird poop. The Our first time taking our car in for service. There was a 20 minute wait for a loner. Went back to pick my car up and it was covered in bird poop. The car was not cleaned inside or outside . Not a great first experience. More
Very disappointed Car was brought in 2 times and the same issue continues to happen. No return call from the service manager or my service person. Left message Frida Car was brought in 2 times and the same issue continues to happen. No return call from the service manager or my service person. Left message Friday night. It's now Monday. Horrible customer service. This is why i didn't purchase this car from your show room. Guess I will have to take car to a location not near my home. More
Consistently outstanding service Efficient, courteous, professional, and reasonably priced; that is how I would always describe Volkswagen service at Gunther. Grodi has been my servi Efficient, courteous, professional, and reasonably priced; that is how I would always describe Volkswagen service at Gunther. Grodi has been my service advisor For several years and for two cars and there’s always made the experience a good one. More