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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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December 24, 2023

Very knowledgeable and professional. while waiting was asked if there was anything I wanted ie cofee etc. More

by Comedian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Dominick
Dec 29, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to know you had a positive experience at Gunther Volvo Cars Delray Beach! Our team always aims to provide top-notch service while ensuring our guests are comfortable. Thanks for the review and we hope to see you again soon!

December 21, 2023

dominick was on vacation this week so I worked with Daily. she was wonderful. kept me fully advised as to the status and provided transportation so I didn’t have to sit there all day. More

by Gail0919
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
Dec 22, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to know that Daily was able to assist you effectively during your visit at Gunther Volvo Cars Delray Beach. We always aim for a smooth and convenient experience, so it's great knowing we hit the mark! Thanks for sharing this with us.

December 17, 2023

This is an amazing dealership. Dominick is the best. They are courteous efficient and prompt. More

by dianebrocato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick
Dec 18, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

Diane, Thank you for saying such kind things about our team! Dominick and the team are so happy you enjoyed the visit! - Gunther Volvo Cars Delray Beach

December 15, 2023

Kaitlyn was most helpful and knowledgeable. She kept me informed about the progress of the car and what was needed to fix it. More

by Wmichaels40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Dec 18, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to know Kaitlyn was able to assist you effectively at Gunther Volvo Cars Delray Beach. It's important for us that our customers are kept in the loop during any service process. Thanks for your positive feedback!

December 06, 2023

I would have given them a maybe on the previous question if I had that option. Service writer Daily was great. Dealership has a tendency to nickel and dime customers . More

by ikdell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
Dec 13, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We appreciate your feedback and are sorry to learn about the impression you've received. We aim for transparency in all our transactions, so it's concerning to read this review. Your comments will be shared with our team as we continuously strive for improvement. If there is anything else you would like us to address or discuss further, please feel free to reach out. Thank you, Vasil Blagoev - Service Manager - 561-266-2720

December 03, 2023

Friendly, efficient, professional, very nice place to relax & wait, other customers always nice. Thank you. More

by Csallspaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 05, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

Hi Csallspaw! We're delighted to know that you found our service at Gunther Volvo Cars Delray Beach friendly and efficient. We appreciate your kind words!

December 02, 2023

The service department was helpful and very pleasant to work with. My automobile was serviced in a reasonable period of time. I was totally satisfied with my visit to Gunther Volvo More

by mkirshner44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn, Beau Brady
Dec 04, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

Hi M Kirshner! Thanks for the positive feedback! We're glad to know our service department at Gunther Volvo Cars Delray Beach met your expectations. We look forward to assisting you again in the future!

November 26, 2023

Dominic and his team are the best! Great customer service! Highly recommended. Honest and timely. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic - Service , BRIAN PAVESI
Nov 28, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

Thank you for the review, Paul! Dominic & the team are grateful for your support and look forward to seeing you next time here at Gunther Volvo Cars Delray Beach!

November 17, 2023

Purchased part from Gunther parts department, it was the incorrect cooling system part. No harm no foul there. Rather than just credit previous payment to the new correct part, I was required to put forth More

by darlenepsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa F.
Nov 22, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're sorry to read about your experience with the parts department. We strive for clear communication and efficient service, so it's disappointing to learn that we fell short in this instance. We understand how frustrating this situation must be and would like an opportunity to make things right. Please reach out at your earliest convenience so we can discuss further details of what happened here. Thank you, Vasil Blagoev - Service Manager - 561-266-2720

November 15, 2023

Dominique has been for the 4? years I had the car the best. Great service More

by Pchavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Nov 15, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We really appreciate you taking the time to leave Gunther Volvo Cars Delray Beach this awesome review, thank you!

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