Gunther Volkswagen Volvo Cars Delray - Service Center

Poor Communication There was poor communication from the Volvo employee. I called two to three times and never received a call back. The only way I was able to make cont There was poor communication from the Volvo employee. I called two to three times and never received a call back. The only way I was able to make contact was when I called him. They did detail the vehicle but left the floor Matt’s in the trunk and they were still soaked (11-28-18). The only way I would recommend this service center is if people aren’t concern with communication. More

Great fast service Had a nail in tire. They got me in right away, service was friendly, fast, and they didn’t even charge! My favorite dealership by far Had a nail in tire. They got me in right away, service was friendly, fast, and they didn’t even charge! My favorite dealership by far More

Very. Good Well deserve drew was fantastic I would recommend him to any one close to me he is what a service should be very patient and inform guy Well deserve drew was fantastic I would recommend him to any one close to me he is what a service should be very patient and inform guy More

The War with the Extended Warranty CompanyService Manager Go Service Manager Gowdy fought for me every step of the way! It is amazing what these companies will do to wiggle out of there policy ! Service Manager Gowdy fought for me every step of the way! It is amazing what these companies will do to wiggle out of there policy ! More

Great kind of service visit went very smooth I set up my appointment through Chris my sales person he was very thorough follow it up with me by text before hand prepped the service advisor on all I set up my appointment through Chris my sales person he was very thorough follow it up with me by text before hand prepped the service advisor on all my concerns and when I arrive Dominic service advisor was extremely polite the whole experience was very comfortable More

Appointment scheduled. Service personnel knowledgeable about my automobile. Reviewed appointment tasks to be worked on. Washed my automobile before returning the car to me. Service personnel knowledgeable about my automobile. Reviewed appointment tasks to be worked on. Washed my automobile before returning the car to me. Serviced the car within the promised allotted time. More

Quick & Easy without any problems Sometimes it seems like it will be a struggle or a hassle to take your car in to get service. But Dominick Espada makes the dreaded service visit quic Sometimes it seems like it will be a struggle or a hassle to take your car in to get service. But Dominick Espada makes the dreaded service visit quick and easy. No matter the time, he is there to help out. It was around 5:30 and I called Dominick and without even thinking he answered his phone and allowed me to come in after he was suppose to leave and helped me get a new tire within minutes. Another time Dominick made my service visit quick and easy was when my sunroof was stuck open. You would think that would be great but when you live in Sunny South Florida you don’t know it could rain. I called Dominick and he immediately told me to come in and he would have my car fixed within the next day. Without worry my Volvo was fixed and ready for me to pick up. Dominick Espada is a gentleman and a honest service writer, having the feeling that you won’t get up sold on things you don’t need is great. Anyone who have ever felt doubt before go to Dominick Espada and he will take away all your negative thoughts about taking your car in for service. More

Salesman and service people Very friendly and extremely helpful Almost brought a new VW but not quite ready I definitely will be in the market for a new or certified VW in th Very friendly and extremely helpful Almost brought a new VW but not quite ready I definitely will be in the market for a new or certified VW in the future Thanks for all your time and quality work More

Excellent Family Friendly Treatment I am impressed - everyone from first call to completing visit was fast efficient and professional. The place was clean, staff was polite and went abo I am impressed - everyone from first call to completing visit was fast efficient and professional. The place was clean, staff was polite and went above and beyond to help me. More

Dominic is an Awesome customer service Volvo del ray is the only firm i would use They are superior in all that they do!! Sales, service, and customer interaction It tge best! Volvo del ray is the only firm i would use They are superior in all that they do!! Sales, service, and customer interaction It tge best! More