Gunther Volkswagen Volvo Cars Delray - Service Center

Ease of booking service I was pleasantly surprised that I did not have to wait a week or two to get my car serviced. I also liked the fact that my call was answered by a live I was pleasantly surprised that I did not have to wait a week or two to get my car serviced. I also liked the fact that my call was answered by a live person rather than going to voice mail. I was not pressured to give a good rating for the service received as happens at some other dealers. My car had a spotless exterior when I picked it up. I wish my dealer back home was more like you folks. More

Service Dominique is always very professional, helpful, and friendly! He always helps get a quick and excellent solution to any questions or issues. He is alw Dominique is always very professional, helpful, and friendly! He always helps get a quick and excellent solution to any questions or issues. He is alway easy to work with! More

Dashboard warning light We got a warning light about a low battery, so we called and were told to bring the car right away. Wow, that was great! The service manager, Dominick We got a warning light about a low battery, so we called and were told to bring the car right away. Wow, that was great! The service manager, Dominick worked us in and helped explain the problem. A new battery and software was needed. While waiting they also found a couple of other minor things we hadn't noticed ourselves, and they were taken care of. Thank you, Volvo service people! We are very pleased with the service and will be back again. More

Good service Although I did not have an appt the service department were terrific and took care of my issue quickly and I had my car back and running by the end o Although I did not have an appt the service department were terrific and took care of my issue quickly and I had my car back and running by the end of the day More

Great People, Great Service, Nice Wash/Wax Job Simply a class experience every time I go...they make me feel like royalty even if it's a small repair job. Usually get very pleasant Lucas Reis as se Simply a class experience every time I go...they make me feel like royalty even if it's a small repair job. Usually get very pleasant Lucas Reis as service rep, but Grody Abreu equally really helpful this time. More

oil change & recall My service tech got me in and out very fast. He was very accommodating as well as very kind. I will definitely be coming back as a regular now. My service tech got me in and out very fast. He was very accommodating as well as very kind. I will definitely be coming back as a regular now. More

Avg experience. Nothing mind blowing. Drove up, service tech came over. I told him the issue. We dropped the car and left. I called back about 4 hours later, as I did not hear from anyone. Drove up, service tech came over. I told him the issue. We dropped the car and left. I called back about 4 hours later, as I did not hear from anyone. No one came over to talk about a new car having a problem. I was told car was beating cleaned. It was a faulty regulator on driver side. There was no charge. We got the car and left. Pretty uneventful. More

Satisfying All requested services were performed in a timely manner. We are happy with the results. No issues and happy the car is fixed and running well. All requested services were performed in a timely manner. We are happy with the results. No issues and happy the car is fixed and running well. More

Inconsistent Service Bought a brand new Volvo. Have had 3 annoying but easily remedied issues already. Each service request to Gunther resulted in promises and timelines t Bought a brand new Volvo. Have had 3 annoying but easily remedied issues already. Each service request to Gunther resulted in promises and timelines that didn’t materialize without multiple follow up calls on my end to achieve any result. Very frustrating, and a big waste of my time. More

Great place for any service needs Grody was great to deal with. Made me feel good about the work getting done to my car. I was in and out very quickly Grody was great to deal with. Made me feel good about the work getting done to my car. I was in and out very quickly More