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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
648 Reviews

648 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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December 13, 2018

Great experience and friendly staff I think you need to invest in another shuttle. The driver works really hard but the demand is high and the wait is long. However both Drew (service More

by kristianne.chin@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew and the shuttle driver
Dec 14, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Kristianne, our customers are loving and utilizing our shuttle services during their visit. Thank you for acknowledging Drew's efforts to make your expereince as convenient and as helpful as possible. Thank you for stopping by and servicing your vehicle with Gunther!

December 13, 2018

Changing oil, tires, check up for the car Dominic is the best ! He is friendly and the most important very efficient and professional . Now instead to give the courtesy car we have to go to E More

by CRistinebebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Dec 14, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Cristine, it is hard to guarantee each customer a loaner vehicle with only a certain amount of Volvos within our loaner fleet. This is why we offer rental services provided by Enterprise so that we can continue to accommodate our customer's needs. We are glad to know that Dominick helped to coordinate your visit and make your entire expereince efficient. Thank you for allowing Gunther to be apart of your service expereince and providing us with your feedback.

December 12, 2018

Under warranty Dominic‘s attention to detail , knowledge and caring of the customer as family provided an excellent example of Quality! Vanessa At the desk always More

by LJEISELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic , Vanessa , and the driver
Dec 14, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

LJEISELE, our customer's interact with multiple Gunther employees throughout their visit to our dealership. It is important for our team to work together to make our customer's expereince as smooth and as comfortable as possible. With Dominick and Vanessa's help, you were able to expereince first hand exactly how "teamwork makes the dream work." From all of us at Gunther Volvo Delray Beach, we want to thank you for acknowledging our services and wish you a happy holiday.

December 12, 2018

Longtime Volvo owner Loves Gunther Service+ As always my Volvo gets the best care from Gunther Volvo and my service guy, Dominick! Called with an "engine light" warning....made an appointment w More

by DALEJAC26
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominick, service, Anthony Cardoso
Dec 14, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

DALEJAC26. servicing your Volvo with Gunther allows you to drive with confidence knowing that your vehicle has been in good hands. Dominick made a typically strenuous process easy breezy for you with the added bonus of pleasant A++ expereince from our entire team. We appreciate hearing from you and thank you for being a longtime Gunther Volvo customer.

December 11, 2018

Service Advisor The service dept is excellent in customer service. The advisors especially Lucas has always given his 100% concern in the service and repairs of my 20 More

by DURIV5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Service Dept
Dec 11, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

DURIV5, your service advisor will be so happy to receive your feedback for the knowledge and care he provides to you and your 2011 VW GTI. Lucas is a great asset to the team in his ability to help our customers in any way possible and dedicate himself to addressing their concerns. Thank you for rewarding his hard work with your review and recognition.

December 11, 2018

Quick and flawless service As always, the service department provided impeccable service and made it a breeze to get my vehicle in and out. Everyone is friendly and helpful and More

by naydencho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brody
Dec 12, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Naydencho, in a professional and friendly manner, you were able to get in-and-out of your service visit making it an easy and breezy expereince for you. Thank you for dedicating the time to write us your review and rate our team with 5-stars.

December 11, 2018

Professional, courteous staff with attention to detail. Described my issue to the Service Manager, Dominick Espada. Courtesy shuttle took me home while my vehicle was being worked on. Domenick kept me infor More

by AUDITOR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick Espada
Dec 11, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

AUDITOR88, during your visit, you were able to expereince all the perks and advantages that servicing your vehicle with Gunther comes with. Dominick coordinated our courtesy shuttle to take you where you wanted to go so that you can conveniently wait for your vehicle from the comfort of your own home. He was able to keep you up to date and identify any alarming issues that you needed to know. We are confident that your holiday travels will be nothing but a joy knowing that your vehicle was in good hands at Gunther Volvo Delray Beach. Thank you for your feedback and your 5-star rating for our team!

December 11, 2018

Recall Always excellent service and timely work done. Very happy each time I come in for any service or problems with my cars. Service technicians are very p More

by JWK1250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
Dec 11, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

JWK1250, our team consistently provides you with the same excellent and professional servicing you know and expect. Earning your happiness each time you stop by is everything we could hope for and we are thankful to be receiving your 5-star review for our dealership.

December 11, 2018

In And Out In No Time Gunther VW DELRAY Has Gone Above And Beyond For Me On More Then One Occasion..... They Are The Absolute Best I Wouldn’t Trust My 18 R In The Hands Of More

by Jason S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bellefroid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Reis The Absolute Best!
Dec 11, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Jason, our customer's know that they are in good hands when then come to Gunther. Thank you for trusting our team with the service work of your vehicle and continuing to provide us with your business.

December 10, 2018

Awesome experience! Great experience! I was late for my appointment and Gunther was still able to fit me in. They told me it should take about 2.5 hours for my car to be More

by Rhousley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Swaby
Dec 11, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Rhousley, it is truly a delight to read your review and hear how welcoming and accommodating each member of our team was to you. We couldnt be more proud to know that we were not only able to exceed your expectations but as well as changing a bad day into a great day! Helping you through your entire service visit was an absolute pleasure and we thank you for the kind words for our team.

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