Gunther Volkswagen Volvo Cars Delray - Service Center

Recent service Chris Cardosa was excellent. My Volvo S90 was ready on time and was claeaned as well! All of my friends and relatives will gladly visit Chris in the f Chris Cardosa was excellent. My Volvo S90 was ready on time and was claeaned as well! All of my friends and relatives will gladly visit Chris in the future. More

They listened to me which is unique! Update not so happy now It is refreshing to go to a dealer as a woman and feel heard. It is also unique to not feel you are in a game versus a high ticket purchase. Chris was It is refreshing to go to a dealer as a woman and feel heard. It is also unique to not feel you are in a game versus a high ticket purchase. Chris was a pleasure to deal with as was everyone I met at the dealership. That was how I felt the day I got my car. Since the day after I thought they were going to resolve a factory paint issue and now see below. Update: January 14, 2019 - Have gotten nowhere with the dealership with a service issue for months. Even called my sales person who said who would always be there when I bought the car. Took my call and said he would get back to me or have someone call as he was with some customers. Had to go to another dealership and call Volvo corporate to even get someone to look at the car. Still having issues that stemmed from a factory paint issue repair that their service manager and another dealer's service person said never should have been allowed to leave the lot for selling.. Dealer has not returned a single phone call from me since the Monday after Thanksgiving. How is this even adequate customer service? General Manager, and a Gunther too, has not responded to me even once. More

Dominick was Great! Droped off my V90 for it's first required service, easy to make an online appointment and Dominick was great, done when promised and cleaned to boot! Droped off my V90 for it's first required service, easy to make an online appointment and Dominick was great, done when promised and cleaned to boot! I love this car! so much better than my previous Jag! More

service I arrived on time, was greeted by my service man, he knew exactly why I was there, and offered me everything your waiting area had to offer. The mass I arrived on time, was greeted by my service man, he knew exactly why I was there, and offered me everything your waiting area had to offer. The massage was a nice touch! My car was ready in a timely fashion, washed, and I was on my way. The entire staff in service was courteous and friendly. More

Loyal customer! Dominick went over and above to repair convertible roof alignment. Can’t thank him enough for his customer service. Brought it in and had car back t Dominick went over and above to repair convertible roof alignment. Can’t thank him enough for his customer service. Brought it in and had car back the next day! More

Great experience, thank you Dominick. I am in Boca Raton, FL from Virginia and the navigation system on my XC-90 went bad; the GPS map had me in the ocean. Essentially, it was of no help. I am in Boca Raton, FL from Virginia and the navigation system on my XC-90 went bad; the GPS map had me in the ocean. Essentially, it was of no help. I called my VA dealer and they told me that there was nothing I could personally do to correct the software problem, that I had to get to a Volvo dealer for the software to be corrected. I immediately called Gunther, the closest Volvo dealer and was referred to Dominick Espada in the service department. I explained my issue to Dominick and he told me that he would get me in right away to make the necessary evaluation and repair. An hour later I was at the service center in Delray Beach. Two hours or so later, the software was fixed and a new motor mount was installed, all under warranty. GREAT service, friendly atmosphere and extremely personable people; this is the way all service departments should work. Thanks to Dominick I was on the road again, all within a few hours. Five Star experience for sure. More

Great Customer Service! Dominick is wonderful to work with! He is always so friendly and thorough and seems genuinely concerned about the safety and satisfaction of his custo Dominick is wonderful to work with! He is always so friendly and thorough and seems genuinely concerned about the safety and satisfaction of his customers. More

Dominick is the best. The service department is caring and efficient. I feel that they have my best interests when they service our cars. We are a Volvo family and wouldn’t The service department is caring and efficient. I feel that they have my best interests when they service our cars. We are a Volvo family and wouldn’t own or lease any other cars. More

Excellent service experience I went in today to have my Volvo S90 serviced. I had the pleasure of speaking with Chris and he was very nice and honest about what my car needed. I g I went in today to have my Volvo S90 serviced. I had the pleasure of speaking with Chris and he was very nice and honest about what my car needed. I got a ride home and while I was there I got a call from him letting me know what the techs were going to be doing to my vehicle before it was done. Then he called me once it was done and I got a ride back. Once I got back to the dealership he explained very thoroughly what had been done and answered any questions I had for him. Over all I was very satisfied with how everything went. They even had my car washed which needed it really bad. So thank you Gunther Volvo and Chris for making this day so easy More

Service was good but a little slow. I guess we had a very busy day. Maybe the next time service will a little faster would be helpful.... was good but a little slow. I guess we had a very busy day. Maybe the next time service will a little faster would be helpful.... More